Hotel Neptuno Refugio
Hotel, 4-starDuarte 17, Boca Chica, Dominican RepublicShow on map
7.9 · Good434 reviews
- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Duarte 17.
- Free parkingThe property states parking on site is free for guests.
Tropical Oasis with Convenient Amenities
Tranquil Setting: Hotel Neptuno’s Refugio offers a serene escape within lush tropical gardens, providing a peaceful ambiance for guests to unwind and relax.
Comfortable Accommodations: The hotel's basic rooms are thoughtfully equipped with essential amenities such as a minibar, cable TV, and free Wi-Fi, ensuring a comfortable stay for all visitors.
Ideal Location: Situated just steps away from Boca Chica Beach and a short drive from Las Americas International Airport, Hotel Neptuno’s Refugio is the perfect choice for travelers seeking convenience and relaxation.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
7.9
Good
Rated 7.9 out of 10 by 434 guests who stayed here.
- Cleanliness7.1
- Service8.6
- Location8.6
- Rooms7.6
- Amenities7.6
- Value7.6
- Food & drink8.1
Guests mention
Great serviceDelicious breakfast
IsabelSpainLo que más nos gustó fue la ubicación del hotel, ya que nuestro apartamento tenía vistas a la playa.
El apartamento está muy bien incluso para estancias más largas.
Cocina bien equipada.
Tiene parking privado con…
ChantalDominican RepublicExcelente ubicación
La ubicación justo al frente de los restaurantes en la playa más top de Boca Chica. Las atenciones del personal. Sobretodo la chica que atiende el bar en la noche. Es muy agradable y simpática.
1.Había problemas para…
MerryMQL'emplacement de l'hôtel...
Les installations sanitaires sont à rénover...
MariaDominican RepublicEs mi segunda vez se estancia ,me gusta el lugar
La tranquilidad y limpieza
El aire acondicionado no enfriaba mucho
EvelinDominican Republicexcelente ubicación y el trato del personal excelente, Mary es excelente anfitriona, y su gato me enamoro.
Cabral PegueroDominican RepublicEl lugar es muy familiar
No tiene microondas
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Duarte 17, Boca Chica, Dominican Republic
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:30 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Neptuno Refugio
What time is check-in and check-out at Hotel Neptuno Refugio?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Neptuno Refugio allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Neptuno Refugio?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Neptuno Refugio have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Neptuno Refugio?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Neptuno Refugio have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Neptuno Refugio?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Neptuno Refugio?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Neptuno Refugio?
Duarte 17, Boca Chica.
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