Hotel Neos Matala

Hotel, 1-starMainroad, Matala, Faistos, Crete Island, 70200, Faistos, GreeceShow on map

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7.8 · Good22 reviews

Check-in from 4:00 PMCheck-out by 11:00 AM.
Very good locationGuests rate the location 8.1 out of 10, at Mainroad, Matala, Faistos, Crete Island, 70200.
Breakfast availableIncluded on some rates — the board is shown on each room.

Recreational Amenities and More

Embrace relaxation with a seasonal outdoor pool and available bicycles for rent. Indulge in complimentary Wi-Fi, concierge services, and a charming picnic area.

Dining and Entertainment

Savor snacks from the snack bar/deli, or opt for in-room dining services during specific hours at the hotel. Unwind with a beverage at the bar/lounge or by the poolside bar. Start your day with a delicious buffet breakfast served daily.

What this place offers

Snorkeling nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Library
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)

Rooms

7.8

Good

Rated 7.8 out of 10 by 22 guests who stayed here.

Cleanliness7.5
Service8.3
Location8.1
Rooms7.8
Amenities7.2
Value6.9
Food & drink7.3

Guests mention

Clean roomsFriendly staffGreat locationComfortable beds

Matthew
June 2025
Super friendly staff and great accommodations for a great price!
Raechung
May 2025
Took a chance on high ratings on booking website and anticipated basic accommodation, it’s true for “basic value” somehow disappointed us. Lots of cats in the premises, good for cats lovers and bad for people allergic to…
Katarina Ekseth
September 2024
It was very clean and quiet. Good breakfast and nice people. Exellent please to relax
Jérémie Olivier
August 2024
Cet établissement possède une bonne proximité de la plage et des établissements de restauration.
Mark D
July 2024
It is a basic hotel but clean and tidy. Nice hosts - unfortunately pool was out of action awaiting repairs but beach 10 mins walk down the road so not a major issue
Berit
July 2023
Beautiful hotel
We had a very nice stay at this beautiful hotel. We had a very nice and clean room, the breakfast is very good, the swimming pool is very nice and the location is great, the owners are very friendly and helpful. We would…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated November 2025.

Where you’ll be

Mainroad, Matala, Faistos, Crete Island, 70200, Faistos, Greece

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM until 09:00 PM

Check-out by 11:00 AM

No children

No pets

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

Noise policy. Noise-free rooms not guaranteed

Check-in & Check-out. Contactless check-out is available

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

Accessibility. No elevators

General. Staff wears personal protective equipment

General. Property is cleaned with disinfectant

Guest type. LGBTQ friendly

General. Social distancing measures are in place

General. Professional property host/manager

General. Property follows regional sanitization guidelines Health First (Greece)

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Shield between guests and staff in main contact areas

General. Gap period enforced between guest stays - 24 hours

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May to October. Pool access available from 8:30 AM to 8 PM. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Neos Matala

What time is check-in and check-out at Hotel Neos Matala?

Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Neos Matala allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Neos Matala?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Hotel Neos Matala have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hotel Neos Matala?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Neos Matala have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Neos Matala have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Hotel Neos Matala?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Neos Matala?

Mainroad, Matala, Faistos, Crete Island, 70200, Faistos.

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