Hotel Nascentes da Serra
Hotel, 3-starAv. João Pinheiro, 7090, Poços de Caldas, BrazilShow on map
Top rated
Guests rate it highest for service, location and value.
9.01,988Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Av. João Pinheiro, 7090.
- Free parkingThe property states parking on site is free for guests.
Scenic Location and Family-Friendly Amenities Located right opposite Bortolan Dam, Hotel Nascentes da Serra offers a picturesque setting in Poços de Caldas. The hotel boasts adult and children pools, a playground, games area, and a restaurant, ensuring a delightful stay for guests of all ages.
Wellness and Leisure Facilities Guests can enjoy a range of facilities including a fitness center, massage services, and a soccer field, perfect for those looking to stay active and rejuvenate during their visit. Additionally, free WiFi and a bike station are available for guests to explore the area conveniently.
Comfortable Rooms with Modern Amenities Each room at Hotel Nascentes da Serra features a private bathroom with a shower, along with amenities such as a TV, minibar, and wooden floors, providing a comfortable and relaxing retreat after a day of exploration.
Experience the perfect blend of relaxation and recreation at Hotel Nascentes da Serra. Book your stay now for an unforgettable getaway!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 1,988 guests who stayed here.
- Cleanliness8.3
- Service9.8
- Location9.3
- Rooms8.3
- Amenities8.8
- Value9.3
- Food & drink9.3
Guests mention
Great serviceDelicious foodGood location
Vlamir Eduardo PontesBrazilVale a pena se hospedar!
O hotel é bom, bem limpo, área de refeição bem espaços, café da manhã bem agradável, área da piscina muito boa, vale muito a pena aproveitar, se tiver crianças, tem um jardim e um parquinho para que possam se divertir. O…
IsabeleBrazilCafé da manhã bem completo, com muitas opções. Vista para o lago. Piscina.
Os quartos precisam de algumas melhorias, principalmente os banheiros.
Paulo Roberto Barros BrandãoBrazilTudo tranquilo
itshakIsraelValeu
Tamanho do quarto, a cama, piscina, café da manhã, silêncio a noite
Pena que não tem tomadas de energia na cabeceira da cama,
VincentNLLekker ontbijt met veel keuze
SaritaBrazilA engrenagem do hotel e os funcionários é a recepção. Se nao tem empatia vagao fica vazio
Café da manhã, restaurante a equipe e top
Recepção no check-in péssima. O rapaz nao foi solícito. Estava com mala e capacete as duas mãos ocupadas ele estava ao lado da porta virou as costas e fez de cego nao fez o…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. João Pinheiro, 7090, Poços de Caldas, Brazil
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Nascentes da Serra
What time is check-in and check-out at Hotel Nascentes da Serra?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Nascentes da Serra allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Nascentes da Serra?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Nascentes da Serra have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Nascentes da Serra have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Nascentes da Serra have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Nascentes da Serra?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Nascentes da Serra?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Nascentes da Serra?
Av. João Pinheiro, 7090, Poços de Caldas.
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