Hotel Mercure Torun Centrum
Hotel, 4-starUl Kraszewskiego 1-3, Toruń, PolandShow on map
8.2 · Very good109 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Ul Kraszewskiego 1-3.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Fitness Center and Recreational Activities
Enjoy the hotel's fitness center and the option to rent bicycles for a fun-filled day of exploration in Torun.
Dining Experience
Savor delicious meals at the hotel's restaurant, Solaris, or opt for room service for a cozy night in. Complete your day with a refreshing drink at the bar/lounge.
What this place offers
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Meeting rooms
- Smoke-free property
- Wedding services
Rooms
8.2
Very good
Rated 8.2 out of 10 by 109 guests who stayed here.
- Cleanliness6.6
- Service9.6
- Location9.1
- Rooms8.1
- Amenities8.1
- Value8.6
- Food & drink6.6
Guests mention
Helpful staffGood location
paulNice hotel and facilities but little bit remote location.
talBad personal safety
Lacks personal safety:
1 access to floors is unrestricted
2 Door does not have a dead bolt
3 safe in the room is just laying there. Not bolted to anything.
jacekSkip the breakfast
SatishMercure in Toruń was okay for a short stay, but the property definitely needs an update. Like many Accor hotels, the experience can be hit or miss—some locations feel modern and refreshed, while others, like this one,…
LoydLovely room and very helpful staff very pleased
ErikGood location
Good location just outside old Town, good value and good service
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ul Kraszewskiego 1-3, Toruń, Poland
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
General. Cashless transactions are available
Guest type. Essential workers only - NO
Sustainability Certifications. Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Pets. Pets allowed
General. Professional property host/manager
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Mercure Torun Centrum
What time is check-in and check-out at Hotel Mercure Torun Centrum?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Mercure Torun Centrum allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel Mercure Torun Centrum?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel Mercure Torun Centrum?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Mercure Torun Centrum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Mercure Torun Centrum?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Mercure Torun Centrum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Mercure Torun Centrum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Mercure Torun Centrum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Mercure Torun Centrum?
Ul Kraszewskiego 1-3, Toruń.
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