Hotel, 3-starCentro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1, Guatemala CityShow on map
5.424 reviews
Recreational Facilities - Dive into relaxation with our outdoor and indoor pools, plus a fitness center to keep you active during your stay.
Delightful Dining - Indulge in a delicious meal at our on-site restaurant, and savor local cuisine breakfasts daily for a nominal fee.
Event Space - Whether you're hosting a conference or a meeting, take advantage of our 2 meeting rooms and 2691 square feet of conference space. Ideal for your next event! Book now for an unforgettable stay at Hotel Maya Excelsior.
5.4
Rated 5.4 out of 10 by 24 guests who stayed here.
This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you…
Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
De entrada el personal es arrogante, habían cucharachas en el escritorio de recepción y en las habitaciónes, para el precio esta demasiado. Demasiado caro para las instalaciones y servicio que se brindó. Definitivamente…
Es un hotel que brinda condiciones regulares de Hospedaje, para mi regular.
El cuarto inundado de cucarachas . El elevador no funciona .
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1, Guatemala City
Guests rate the location 8.0 out of 10 — good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 1:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
Guest type. Essential workers only - NO
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Temperature checks are available to guests
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Pets. Maximum number of pets per room 1
General. Shield between guests and staff in main contact areas
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A deposit may be required at the property.
Check-in is from 1:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1, Guatemala City.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.