Hotel Maya Balam
Hotel, 3-starCalle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640, Calakmul, MexicoShow on map
8.2 · Very good103 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Breathtaking Views from Terrace
Ascend to the terrace of Hotel Maya Balam for panoramic views, and unwind in the serenity of the surroundings. Don't miss out on the tour and ticket assistance available to make your travels seamless.
Delightful Dining Experience at El Maná
Savor delectable dishes at the El Maná restaurant, promising a culinary journey to remember. Join the complimentary daily reception to mingle with fellow guests and create lasting memories.
What this place offers
- Breakfast available (surcharge)
- Tours/ticket assistance
- Free reception
- Free self parking
- Airport transportation - drop-off (surcharge)
- Secured parking
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
Rooms
8.2
Very good
Rated 8.2 out of 10 by 103 guests who stayed here.
- Cleanliness8.4
- Service8.7
- Location8.6
- Rooms8.3
- Amenities8.1
- Value8.0
- Food & drink7.4
Guests mention
Perfect locationBig and clean roomsFriendly staff
AndreaPerfect location for those who are interested in visiting Calakmul. The room was big, comfortable and clean. Small issues can occur, such as water or electricity shortages, but the staff was always kind and ready to…
ZoeHotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow,
JorgeExcelente servicio. Super atentos
JohnGood for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
GregIt’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from…
MariaA pleasant stay
A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640, Calakmul, Mexico
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 12:00 PM
No children
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No pets
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
General. Guests are provided with free hand sanitizer
General. Masks are available to guests
Accessibility. No elevators
General. Staff wears personal protective equipment
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Maya Balam
What time is check-in and check-out at Hotel Maya Balam?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Maya Balam allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Maya Balam?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel Maya Balam?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Maya Balam have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Maya Balam have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Maya Balam?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Maya Balam?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Maya Balam?
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640, Calakmul.
Other places we book in Calakmul
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
