Hotel Mall plaza

Hotel, 3-starTroncal del Caribe #78-75, Santa Marta, ColombiaShow on map

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7.9 · Good21 reviews

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Pleasant locationGuests rate the location 6.9 out of 10, at Troncal del Caribe #78-75.
Free parkingThe property states parking on site is free for guests.

Exquisite Garden and Terrace: Relax in our beautiful garden or enjoy stunning views from our terrace.

Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and unwind at the cozy bar.

Convenient Amenities: Benefit from room service, a 24-hour front desk, and complimentary WiFi during your stay.

Experience comfort and luxury at Hotel Mall Plaza. Book now to secure your unforgettable Santa Marta getaway.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant

Rooms

7.9

Good

Rated 7.9 out of 10 by 21 guests who stayed here.

Cleanliness7.4
Service8.9
Location6.9
Rooms7.9
Amenities7.4
Value8.9
Food & drink7.4

Guests mention

Clean and comfortableFriendly staffGood value for money

DurangoColombia
July 2026Solo traveller
Habitación fresca, abanico confortable.
Una breve observación, la música del gym suena duro desde muy madrugado.
NedelecFrance
April 2026Couple
Sympa pour faire un stop d’une nuit
Proche de la sortie de Santa Marta ainsi nous avons pu rejoindre le Tayrona Park plus rapidement ! Plus la réceptionniste adorable qui nous a aidé pour le taxi
Un peu bruyant avec la salle de sport musique à fond à côté
AnelenaColombia
September 2025Couple
Bien para una noche de paso
Ubicación y limpieza
Ruido y falta de fluido eléctrico
VillalbaColombia
September 2025Solo traveller
La limpieza del hotel es impecable, la cama muy cómoda, el personal muy amable siempre, y tienen una mascota, el greñas, un perrito muy simpático y tranquilo.
La televisión de la habitación no tenía cable, pero el…
AlanaBrazil
August 2025Couple
Hotel bacana, mas o barulho que faz na rua incomoda muito!
O hotel e o quarto são muito bons. Quarto bem organizado, banheiro limpo, fomos bem recebidos pela recepção. Porém, fica em uma localização ruim, devido ser em uma avenida movimentada, e abaixo do hotel tem um bar que…
PaulaSpain
August 2025Couple
Imposible dormir con el ruido
Parada de bus cercana
No nos avisaron del ruido que había al lado de una fiesta que estuvo toda la noche. La habitación retumbaba del ruido de la música y no se podía dormir.
No tenían agua caliente

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Troncal del Caribe #78-75, Santa Marta, Colombia

Guests rate the location 6.9 out of 10 — pleasant.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Mall plaza

What time is check-in and check-out at Hotel Mall plaza?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Mall plaza allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Mall plaza?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Hotel Mall plaza?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Mall plaza have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Hotel Mall plaza?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Mall plaza?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Mall plaza?

Troncal del Caribe #78-75, Santa Marta.

Other places we book in Santa Marta

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