Places to stayKurort Altenberg
Hotel Lugsteinhof
HotelNeugeorgenfeld 36, Kurort Altenberg, GermanyShow on map
7.5 · Good5,787 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 9.0 out of 10, at Neugeorgenfeld 36.
- Free parkingThe property states parking on site is free for guests.
Wellness Facilities and Indoor Pool: Enjoy a relaxing stay at Hotel Lugsteinhof with access to wellness facilities, an indoor pool, and a hot tub. Unwind and rejuvenate during your visit.
Full-service Restaurant and Bar: Indulge in delicious meals at the in-house restaurant and grab a drink at the bar. Start your day with a complimentary breakfast served each morning.
Outdoor Activities and Entertainment: Explore the surrounding ski runs and mountain trails right from the hotel. Take advantage of rental bikes, ski equipment hire, and ski storage. After a day of adventure, relax in the shared lounge or games room.
Experience comfort, convenience, and leisure at Hotel Lugsteinhof. Book now for a memorable stay!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Swimming pool
- 24-hour front desk
- Restaurant
- Heating
- Terrace
Rooms
7.5
Good
Rated 7.5 out of 10 by 5,787 guests who stayed here.
- Cleanliness6.0
- Service8.9
- Location9.0
- Rooms6.9
- Amenities8.4
- Value6.4
- Food & drink6.5
Guests mention
Freundliches PersonalGute LageVielfältige Freizeitmöglichkeiten
NadineGermanySuper Preis-Leistungs-Verhältnis
Gute Lage
KatharinaGermanyTolle Lage und viele möglichkeiten
JensGermanyLage war super, Personal auch super, Verpflegung war gut und ausreichend, für Kinder gibt es sehr viel Abwechselung , Restaurant und Aktivitäten super
Objekt Innen und Außen könnte mal etwas Feinschliff gebrauchen
Karl-HeinzGermanySehr gerne wieder
Sehr gute Lage, reichhaltiges Büffet . Viele Aktivitäten im Hotel
Hätten uns eine weitere Brotsorte gewünscht.
PeggyGermanyDie Lage und die Natur rings um das Hotel waren leider das einzig positive.
Wir haben noch nie ein derart abgewohntes und ungepflegtes Hotel erlebt. Völlig verschmutzte Auslegeware und Wasserschäden über dem Bett. Dann…
MarionGermanyGefallen hat uns das Personal. Sehr freundlich und fleißig. Grundsätzlich ist auch die Anlage schön...leider nur an vielen Stellen renovierungsbedürftig...sehr in die Jahre gekommen mit DDR- Charme, was nicht Schlechtes…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Neugeorgenfeld 36, Kurort Altenberg, Germany
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Lugsteinhof
What time is check-in and check-out at Hotel Lugsteinhof?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Lugsteinhof allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Lugsteinhof?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Lugsteinhof have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Lugsteinhof?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Lugsteinhof have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Lugsteinhof?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Lugsteinhof have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Lugsteinhof?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Lugsteinhof?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Lugsteinhof?
Neugeorgenfeld 36, Kurort Altenberg.
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