Hotel Lu
Hotel, 2-starManuel Gómez Morín Magallanes, Acapulco, GRO, 39670, Acapulco, MexicoShow on map
8.0 · Very good13 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Manuel Gómez Morín Magallanes, Acapulco, GRO, 39670.
Welcome to Hotel Lu, your perfect getaway in the heart of Acapulco.
Recreation Opportunities Dive into relaxation with our inviting indoor pool or unwind in the comfort of our air-conditioned rooms, all designed to make your stay truly comfortable.
Connectivity and Convenience Stay connected with complimentary wireless and wired internet access available throughout the property. Our 24-hour front desk is here to assist you with anything you need during your stay.
Prime Location Discover the beauty of Acapulco with stunning beaches and local attractions just steps away. Explore Parque Papagayo, relax at Papagayo Beach, or visit vibrant shopping spots like Galerías Acapulco.
What this place offers
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
- Safe-deposit box at front desk
- Smoke-free property
- Wheelchair accessible parking
- Free self parking
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Change of towels (on request)
Rooms
8.0
Very good
Rated 8.0 out of 10 by 13 guests who stayed here.
- Cleanliness6.5
- Service8.9
- Location8.5
- Rooms7.9
- Amenities8.4
- Value7.9
- Food & drink8.0
Guests mention
Friendly staffGood locationClean roomsTwo pools
RicardoLas habitaciones son pequeñas, sin atención al detalle, sin papel sanitario y toallas sucias
emmanuelEstá sobre la avenida y ayuda a fácil acceso
LizMuy recomendable, cerca de la playa y de la terminal de autobuses. El personal es muy amable.
YadiraMe sorprendió que a pesar que no es un hotel de lujo las recepcionistas se portaran TAN amables y resolutivas! Tuve un problema con mi reservación y lo resolvieron dándome una habitación de mayor categoría.. el hotel no…
Guadalupethis hotel is amazing if your looking for a non-exclusive hotel comes with 2 pools one on main floor and other on the roof with an amazing view it was a bit old but that’s honestly it the staff was amazing will come back…
Verified travelerFalto agua caliente
No había agua caliente, pero si tiene una bonita terraza
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Manuel Gómez Morín Magallanes, Acapulco, GRO, 39670, Acapulco, Mexico
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 8:00 AM to 9:00 PM.No pets and no service animals are allowed at this property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Lu
What time is check-in and check-out at Hotel Lu?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Lu allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Lu?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Lu have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Lu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Lu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Lu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Lu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Lu?
Manuel Gómez Morín Magallanes, Acapulco, GRO, 39670, Acapulco.
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