Places to staySanta Rosa de Cabal
Hotel Los Cristales
Hotel, 3-starCarrera 14 No. 11-20 A media cuadra del Parque Principal, por la vía que conduce a los termales de Santa Rosa de Cabal., Santa Rosa de Cabal, ColombiaShow on map
8.3 · Very good831 reviews
- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Carrera 14 No. 11-20 A media cuadra del Parque Principal, por la vía que conduce a los termales de Santa Rosa de Cabal..
- Free parkingThe property states parking on site is free for guests.
Modern Accommodation Hotel Los Cristales in Santa Rosa de Cabal offers contemporary rooms with free WiFi, room service, and a 24-hour front desk for your convenience.
Convenient Amenities Enjoy the shared lounge, free private parking, on-site restaurant, and bar during your stay at this 3-star hotel near Ukumari Zoo.
Nearby Attractions Explore Pereira's Bolivar Square and Founders Monument, both just a short distance away from the non-smoking property.
Experience comfort and convenience at Hotel Los Cristales. Book your stay now for a memorable trip to Santa Rosa de Cabal!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Laundry
Rooms
8.3
Very good
Rated 8.3 out of 10 by 831 guests who stayed here.
- Cleanliness7.0
- Service9.1
- Location9.1
- Rooms8.1
- Amenities8.1
- Value8.6
- Food & drink8.1
Guests mention
Excellent serviceGreat location
FabioRSOColombiaUbicación
Todo estuvo muy bien
EnriqueSpainPersonal muy amable
MarylaineBQFirst of all, we would like to thank the entire staff of Hotel Los Cristales in Santa Rosa de Cabal.
We had the most powerful, frightening, and unforgettable experience of our lives together with all of you during the…
HugoColombiaExcelente ubicación, muy buen servicio, personal muy atento. Deben mejorar el parqueo.
La habitación es amplia, cómoda y limpia.
El servicio fue muy bueno, el personal muy atento y el desayuno sabroso.
El hotel está cerca al centro del municipio, muy bien ubicado.
No me gustó tener que esperar mas de 15…
VIVIANA MARCELAColombiaLa ubicación
Habitaciones muy incómodas para 3 personas. No queda ni por dónde caminar. Faltan ventiladores
MarSpainPara una noche, no más.
Nos gustaron su céntrica ubicación y que incluyera parking.
No pudimos dormir nada por el ruido que había en el hotel, menos mal que solo nos quedamos una noche.
Sabanas y toallas muy viejas. Dejan pocas toallas,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carrera 14 No. 11-20 A media cuadra del Parque Principal, por la vía que conduce a los termales de Santa Rosa de Cabal., Santa Rosa de Cabal, Colombia
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Los Cristales
What time is check-in and check-out at Hotel Los Cristales?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Los Cristales allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Los Cristales?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Los Cristales have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Los Cristales?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Los Cristales have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Los Cristales?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Los Cristales?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Los Cristales?
Carrera 14 No. 11-20 A media cuadra del Parque Principal, por la vía que conduce a los termales de Santa Rosa de Cabal., Santa Rosa de Cabal.
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