Hôtel Le Relais
Hotel, 3-starRue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140, Lons, FranceShow on map
7.6 · Good55 reviews
- Check-in from 2:30 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Modern Amenities Take advantage of complimentary wireless internet access and discounted use of a nearby fitness facility.
Dining Experience Indulge in delicious meals at the hotel's restaurant or have room service at your convenience.
Versatile Event Spaces Host a successful event with a 24-hour business center, a 24-hour front desk, and 1076 square feet of conference space.
To book your stay at Hôtel Le Relais and enjoy these features and more, visit our website now!
What this place offers
- Elevator
- Conference space
- Golfing nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Breakfast available (surcharge)
- Rafting nearby
- Multilingual staff
- Smoke-free property
- Use of nearby fitness center (discount)
Rooms
7.6
Good
Rated 7.6 out of 10 by 55 guests who stayed here.
- Cleanliness5.0
- Service8.0
- Location8.1
- Rooms8.0
- Amenities8.0
- Value8.0
- Food & drink8.0
Guests mention
Friendly staffComfortable beds
DidierLavabo de salle de bain ne s’écoule pas. Les toilettes ne s’écoule pas. La chasse coule très faiblement. Le support de savon de la salle de bain était plein de noirs et de moisi.
AngeliqueÉtape entre ouest de la France et Espagne
Bon accueil, personnel sympathique et lits confortables.
SarahMon sejour a été convenable. Le personnel a été agreable et courtois.
CharlesGros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre
Literie et…
PhilippeNormal
DavidCorrect sans trop d'exigence
Acceuil chaleureux, chambre correcte, petit dej plus que minimaliste.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140, Lons, France
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:30 PM until anytime
Check-out by 11:30 AM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals are exempt from fees/restrictions
General. Guests are provided with free hand sanitizer
Guest type. Essential workers only - NO
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
Pets. Pets allowed (no fees)
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hôtel Le Relais
What time is check-in and check-out at Hôtel Le Relais?
Check-in is from 2:30 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hôtel Le Relais allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hôtel Le Relais?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hôtel Le Relais?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hôtel Le Relais have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hôtel Le Relais?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hôtel Le Relais have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hôtel Le Relais?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hôtel Le Relais?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hôtel Le Relais?
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140, Lons.
Other places we book in Lons
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.