Hotel Las Garzas

Hotel, 3-star742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336, Progreso, MexicoShow on map

You won’t be charged yet

Check-in from 3:00 PMCheck-out by 12:00 PM.
Breakfast availableIncluded on some rates — the board is shown on each room.

Relax by the Outdoor Pool or Terrace and enjoy the beautiful garden view at Hotel Las Garzas.

Delight in Delicious Meals at the on-site restaurant and kickstart your day with a delicious cooked-to-order breakfast.

Convenient Amenities include air-conditioned guestrooms, rainfall showerheads in bathrooms, and free onsite parking.

Come experience a comfortable stay at Hotel Las Garzas, ideally located in Progreso (Chelem) and within easy reach of popular attractions. Book now for a memorable getaway.

What this place offers

Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Parking (limited spaces)
Free self parking
Upper floors accessible by stairs only
Terrace
Garden
Wheelchair accessible

Rooms

5.4

Guest rating

Rated 5.4 out of 10 by 5 guests who stayed here.

Verified traveler
January 2021
Customer service counts: The hotel contacted me (WhatsApp) to say that the rate I booked was too low, and they would not honor it. They said to contact OYO for any refund. I booked on Expedia (rate was the same on every…
Verified traveler
December 2020
Tiene agua de mar en las salidas de los baños, que se supone debes de usar para bañarte y lavarte los dientes (qué no hicimos) al detectarlo, instalaciones antiguas y mal olor en los cuartos y pasillos
Patricia
September 2020
DESCUIDADO Y VIEJO
Hoteles e instalaciones descuidadas y viejas (chapoteadero sucio), len la habitación que me dieron me avisaron que no llegaba el wifi, el baño y el caño apestaban horrible y las ventanas no abrían para poder orear el…
Jaime Luis
March 2020
sin agua caliente
Mi experiencia únicamente fue desagradable el servicio de la regadera que no había agua caliente y llaves de lavabo y regadera en mal estado.
Verified traveler
November 2019
Way overpriced for basically an old and run down hotel. What I was told is there are really no good hotels in Chelem. I think I agree!

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336, Progreso, Mexico

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 06:00 PM

Check-out by 12:00 PM

No children

No pets

No smoking anywhere on the property

The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Limited hot water onsite

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Shield between guests and staff in main contact areas

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

There is limited hot water on site. Pool access available from 9:00 AM to 7:00 PM. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Las Garzas

What time is check-in and check-out at Hotel Las Garzas?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Las Garzas allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Las Garzas?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Hotel Las Garzas?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Las Garzas have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Hotel Las Garzas?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Las Garzas?

742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336, Progreso.

Places to stay Progreso