Hotel La Joya Tulancingo
Hotel, 4-starCarretera Piramides Tulancingo Km 92, Tulancingo, MexicoShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.8171Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Carretera Piramides Tulancingo Km 92.
- Free parkingThe property states parking on site is free for guests.
Modern Hotel with Lush Gardens
Luxurious Amenities: Hotel La Joya Tulancingo offers a range of amenities including a tennis court, outdoor pool, bar, and restaurant. The bright rooms feature comfortable seating areas, flat-screen TVs, and modern bathrooms with toiletries.
Convenient Services: Guests can enjoy 24-hour reception, free Wi-Fi, and free parking. Room service, laundry, and dry cleaning services are available for added convenience.
Entertainment for All: The hotel boasts a business centre, games room with table tennis, and a children’s playground, ensuring there is something for everyone to enjoy during their stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 171 guests who stayed here.
- Cleanliness8.3
- Service9.3
- Location9.3
- Rooms8.3
- Amenities8.8
- Value8.8
- Food & drink8.8
Guests mention
Great serviceConvenient locationClean rooms
ZaidMexicoLa habitación era muy cómoda, algo de ruido por las personas que están en la alberca pero en general excelente.
El ruido de las personas en la alberca eran muy escandalosas.
HERNANDEZMexicoSERVICIO NEFASTO
La ubicación y la alberca
Mi entrada era a las 3pm me dieron la habitación hasta las 5pm, los de la recepción solo se veían y no nos daban una solución, no fui el único ya que fasil unas 5 personas más estábamos en…
LuigiItalyTutto ciò di cui hai bisogno
Sono rimasto una notte. Il ristorante ha un po di tutto, comodo, per riposare. È pulito e tranquillo. Il posto ha un bel parcheggio e tanto verde.
Se proprio devo fare una.critica, la colazione.non ha un buffet, va solo…
AlejandroMexicoTodo bien, cumple con lo básico.
Zona de ducha.
Esta mal ubicada la regadera y la cortina de baño es insuficiente para evitar que el agua moje todo el baño.
José AntonioMexicoUbicación. Y disposición del.hotel , planta baja.
Tiene área de oportunidad para mejorar la atención en recepción, mejorar amabilidad.
CañadaMexicoBien
La ubicación
Que olía la habitación a " húmedad
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carretera Piramides Tulancingo Km 92, Tulancingo, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the pool will remain closed until January 2014 due to maintenance and renovation services.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel La Joya Tulancingo
What time is check-in and check-out at Hotel La Joya Tulancingo?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel La Joya Tulancingo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel La Joya Tulancingo?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel La Joya Tulancingo have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel La Joya Tulancingo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel La Joya Tulancingo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel La Joya Tulancingo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel La Joya Tulancingo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel La Joya Tulancingo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel La Joya Tulancingo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel La Joya Tulancingo?
Carretera Piramides Tulancingo Km 92, Tulancingo.
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