Hotel La Gran Via
Hotel, 3-star5-77 Cra. 5, Cartagena, Bolívar, 130001, Cartagena, ColombiaShow on map
8.0 · Very good143 reviews
- Check-in from 3:30 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 9.0 out of 10, at 5-77 Cra. 5, Cartagena, Bolívar, 130001.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreation Amenities and Entertainment Enjoy the outdoor pool and rooftop terrace at the hotel, perfect for relaxation and soaking in the view. Discover additional features like complimentary Wi-Fi, concierge services, and even wedding services.
All-Inclusive Offerings and Dining Options Indulge in the convenience of all-inclusive rates covering meals and beverages at onsite dining spots. Whether dining at the restaurant, grabbing snacks at the cafe, or sipping drinks at the bar, your culinary desires are well catered to.
Convenient Facilities and Comfortable Accommodation Benefit from facilities such as express check-out, a 24-hour front desk, and free self-parking. Unwind in one of the 45 air-conditioned rooms with modern amenities including flat-screen TVs, minibars, and complimentary Wi-Fi, making your stay truly comfortable.
Ready to experience the perfect blend of relaxation and convenience at Hotel La Gran Via? Book your stay now and immerse yourself in Cartagena's charm.
What this place offers
- Elevator
- Conference space
- Free breakfast
- Safe-deposit box at front desk
- Porter/bellhop
- Express check-out
- Smoke-free property
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
Rooms
8.0
Very good
Rated 8.0 out of 10 by 143 guests who stayed here.
- Cleanliness7.5
- Service9.4
- Location9.0
- Rooms6.4
- Amenities8.4
- Value7.9
- Food & drink7.0
Guests mention
Friendly staffGreat locationBeautiful views
Imanie_M3Good location, but needs updating
Someone mentioned that people here are trying their best, and I would agree. The property is very dated and in need of some serious repair. Our room for three was very spacious, which was the highlight, but overall the…
Juanthe a/c was not working, let the staff know over night. Did not fix it or even offer to change my room big let down
GabrielLoved the views from the room.
LizethThis property is a catfish! We booked because of the overall good ratings and images of the property.
When we arrived our jaws dropped it was nothing like it seemed online, the vibe is very depressing as you enter there…
AnaEl personal es muy amable y los cuartos están cómodos, pero tuve una mala experiencia con el paquete “todo incluido” que reservé a través de Expedia.
Las bebidas alcohólicas solo están disponibles en el bar de la piscina…
Robert JosephThe staff and hotel were great. I had a great time
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
5-77 Cra. 5, Cartagena, Bolívar, 130001, Cartagena, Colombia
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:30 PM until anytime
Check-out by 12:00 PM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
Check-in & Check-out. Contactless check-out is available
Pets. Pet max weight (per pet) in lb is 33
Pets. Pets cannot be left unattended
Pets. Pets allowed
Guest type. LGBTQ friendly
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Pets. Pet max weight (per pet) in kg is 15
Pets. Maximum number of pets per room 1
General. Gap period enforced between guest stays - 24 hours
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 9:00 AM to 7:00 PM.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel La Gran Via
What time is check-in and check-out at Hotel La Gran Via?
Check-in is from 3:30 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel La Gran Via allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel La Gran Via?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel La Gran Via have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel La Gran Via?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel La Gran Via have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel La Gran Via?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel La Gran Via have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel La Gran Via?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel La Gran Via?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel La Gran Via?
5-77 Cra. 5, Cartagena, Bolívar, 130001, Cartagena.
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