8.3 · Very good450 reviews
- Check-in from 2:00 PMCheck-out by 10:30 AM.
- Fabulous locationGuests rate the location 8.6 out of 10, at Sichelburgstr. N.18.
- Free parkingThe property states parking on site is free for guests.
Mountain Views and Wellness Retreat
Located near Kronplatz mountain, Hotel Kristall offers a serene escape just steps away from Pfalzen’s town center. The hotel boasts a fully equipped wellness center and a restaurant serving delicious Tyrolean dishes on its terrace.
Relaxation and Recreation
The rooms at Hotel Kristall are elegantly furnished with balconies offering stunning mountain views. Guests can unwind in the sauna, Turkish bath, indoor pool, or hot tub in the garden. For fitness enthusiasts, there is a gym available as well.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- Room service
- Heating
Rooms
8.3
Very good
Rated 8.3 out of 10 by 450 guests who stayed here.
- Cleanliness7.6
- Service9.1
- Location8.6
- Rooms7.6
- Amenities8.1
- Value8.1
- Food & drink8.6
Guests mention
Friendly staffGreat foodGood location
serafinoItalyLo staff molto gentile, i pasti vari e molto buoni
Avrei apprezzato un condizionatore im camera
StefaniaItalyOttime la colazione e la cena.
Zona piscina piacevole e tranquilla.
Il personale sempre molto disponibile e attento.
Le camere pulite e ordinate.
Zona piscina/benessere un po' vintage, così come la zona fitness, molto…
FrancescaItalyDue notti in famiglia
Posizione della struttura, zona tranquilla, camera ampia e pulita, staff gentile e accogliente, ottima la cucina per la cena
Spazi ristretti per buffet soprattutto a colazione.
Eccesso di fiori finti e decorazioni che…
SergioItalycolazione e cena buone e personale molto cortese
purtroppo la piscina essendo interrata non è stata di mio gradimento
MItalySeconda volta che torniamo in questo hotel. Vacanze perfette, stanze molto grandi, pulite , personale super gentile e disponibile in ogni situazione.
MartinaItalyBella struttura
Asciugamani e lenzuola macchiati. Anche la colazione migliorabile
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Sichelburgstr. N.18, Falzes, Italy
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 08:00 PM
Check-out by 10:30 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that massages and beauty treatments are not included in the rate. These ones are not available at the weekends. When traveling with pets, please note that an extra charge of 15 Euro per pet, per night applies. Please note that a maximum of 1 pet is allowed. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Kristall
What time is check-in and check-out at Hotel Kristall?
Check-in is from 2:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Kristall allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Kristall?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Kristall have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Kristall?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Kristall have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Kristall have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Kristall?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Kristall?
Sichelburgstr. N.18, Falzes.
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