7.8 · Good794 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.1 out of 10, at Aegertenstrasse 1.
Convenient Location and Accessibility
Hotel Kreuz Lenk is ideally situated just a 5-minute walk from the train station and cable car, offering easy access to transportation for guests. The central location in Lenk in the Bernese Oberland ensures a peaceful stay while being close to key amenities.
Comfortable Accommodation and Relaxation Facilities
The hotel features bright, individually designed non-smoking rooms, some of which are equipped for disabled guests. Guests can unwind in the sauna, sun bed, or indoor pool after a day of skiing. Additionally, there is a playground for younger guests and free bicycle rentals available.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Swimming pool
- Restaurant
- Heating
- Terrace
- Family rooms
- Garden
- Hiking
Rooms
7.8
Good
Rated 7.8 out of 10 by 794 guests who stayed here.
- Cleanliness7.1
- Service7.6
- Location9.1
- Rooms8.1
- Amenities6.6
- Value7.6
- Food & drink8.6
Guests mention
Great locationGood foodFriendly staff
CyrilleFranceLe rideau de douche trop court provoquait une inondation
Thomas LeoGermanyNettes Personal an der Rezeption, etwas in die Jahre gekommenes Hotel aber sehr sauber. Sehr gutes Essen im Restaurant
Personal im Restaurant war absolut überfordert. Eine Mitarbeiterin hat versucht alles zu lösen, wobei…
SusiCHUnfreundliches, unfähiges Personal.
Bei der Dusche kam eine braune Pfütze, auch nach 15 min. spülen immer noch. Eine einzige Steckdose im ganzen Zimmer. Defekte Schranktüren. Alles alt.
Baustelle vor den Zimmern,…
JohannaCHTout
Dommage qu’on ne parle pas en français
S.BlaserCHTrès bien situé, personnel très gentil, piscine superbe.
HermannCHDas Zimmer über der Bar hat uns den Aufenthalt vermiest.
Gratis Parkplatz
Unser Zimmer (#127) lag direkt über der Bar. Musik bis Mitternacht und dann noch die Aufräumarbeiten. An Schlaf war vorher deshalb nicht zu denken. Später kam noch das stündliche Kirchengeläut…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Aegertenstrasse 1, Lenk
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:30 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Our Guests receive a SIMMENTAL CARD, which includes the free usage of all bus routes at Lenk, free train between Lenk - Zweisimmen - Gstaadt/Saanen and discounts on certain summer and winter activities. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Kreuz Lenk
What time is check-in and check-out at Hotel Kreuz Lenk?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Kreuz Lenk allow pets?
No — the property states that pets are not allowed.
Does Hotel Kreuz Lenk have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Kreuz Lenk have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Kreuz Lenk?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Kreuz Lenk have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Kreuz Lenk?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Kreuz Lenk?
Aegertenstrasse 1, Lenk.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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