Very good
Guests rate it highest for location, service and amenities.
8.4109Reviews- Check-in from 12:00 PMCheck-out by 11:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at La Fortuna - El Castillo.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
Hotel Iris Arenal offers 5-star accommodation with air conditioning, flat-screen TVs, and stunning mountain views from private balconies.
Relaxation and Recreation
Enjoy the outdoor swimming pool, garden, and terrace, or indulge in a game of billiards during your stay at Hotel Iris Arenal.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.4
Very good
Rated 8.4 out of 10 by 109 guests who stayed here.
- Cleanliness7.5
- Service9.0
- Location9.1
- Rooms8.5
- Amenities8.5
- Value8.5
- Food & drink7.5
Guests mention
Good locationFriendly staffClean roomsNice amenities
DEBORAHSpainNefasto no lo recomiendo
La ubicacion, había restaurantes y supermercados cerca
El encargado del alojamiento fue bastante desagradable a penas se dirigió a nosotros.
El alojamiento estaba bastante sucio, hablamos con la de la limpieza para que…
francescaItalyHotel molto comode. Le stanze erano spaziose e sufficientemente pulite anche se poco illuminate. La struttura è immersa nel verde e c'è anche una bella piscina.
Illuminazione scarsa nella stanza. Carenza di personale…
HeikeGermanyDie Klimaanlage ging gefühlt nicht
Ariel Varela CamposCRLa atención del dueño
Nada
Ariel Varela CamposCRLa atención del dueño
Nada
MendezCRGreat!
Friendly owner and it has kitchen fully equipped, o would stay again
Nothing really, good price and location
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
La Fortuna - El Castillo, Fortuna
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 10:30 PM
Check-out by 11:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Iris Arenal
What time is check-in and check-out at Hotel Iris Arenal?
Check-in is from 12:00 PM. Check-out is by 11:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Iris Arenal allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Iris Arenal?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Iris Arenal have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Iris Arenal?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Iris Arenal have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Iris Arenal?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Iris Arenal?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Iris Arenal?
La Fortuna - El Castillo, Fortuna.
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