Very good
Guests rate it highest for service, location and food.
8.5527Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Al. Wojska Polskiego 58.
- Free parkingThe property states parking on site is free for guests.
Lake View Rooms Hotel Helena offers classically decorated rooms with balconies and stunning views of Lake Kisajno or the garden. Enjoy the peaceful surroundings and beautiful scenery right from your room.
Convenient Amenities With free WiFi, satellite TV, and private bathrooms in each room, guests can stay connected and comfortable throughout their stay. Need a hairdryer? Just ask at the reception.
Explore the Area Located near Niegocin Lake and the Boyen Fortress, guests have easy access to local attractions and historical sites. Giżycko Train Station is also just a short distance away.
Experience tranquility and convenience at Hotel Helena. Book now for a relaxing stay by the lake.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Room service
- Heating
- Garden
- Laundry
Rooms
8.5
Very good
Rated 8.5 out of 10 by 527 guests who stayed here.
- Cleanliness6.8
- Service9.3
- Location9.3
- Rooms8.3
- Amenities8.3
- Value8.3
- Food & drink9.3
Guests mention
Great locationFriendly staffGood food quality
JanuszPolandPolecam.
Czysto, smaczne śniadania, duża łazienka, widok na Marinę i jezioro z balkonu, miła i pomocna obsługa, niezła lokalizacja.
Przydałaby się mała lodówka.
KatarzynaPolandMiła i uśmiechnięta obsługa. Pozwoli nam bez żadnej dopłaty zaparkować przed hotelem jachtem motorowem. Za co jeszcze raz dziękujemy.
Na śniadanie każdy znajdzie coś dla siebie
EWAPolandŚniadanie bardzo dobre
DitaLVKopumā mājīga viesnīca.
Brokastis bija bagātīgas un garšīgas. Autostāvvieta pie viesnīcas durvīm, nebija jāmeklē kur novietot auto.
Naktī bija stiprs vējš un aiz loga piestiprinātās zvaigznes skaļi grabēja. Troksnis traucēja gulēt. Tualetes…
MaciejPolandMiejsce zdała od Centrum miejscowości.
Pokój wyglądał na nie użytkowany. Wszędzie było widoczne pajęczyny. Wieczorem pająki chodziły po suficie jakby to one wynajmowały ten.pokój. Śniadanie dobre i smaczne... pod…
MejzaPolandoki
oki
nic
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Al. Wojska Polskiego 58, Giżycko, Poland
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 11:00 AM
No children
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please contact the property to confirm the arrival time by 18:00 on the arrival day. Restaurant is 164 feet from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Helena
What time is check-in and check-out at Hotel Helena?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Helena allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Helena?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Helena?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Helena have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Helena have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Helena?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Helena?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Helena?
Al. Wojska Polskiego 58, Giżycko.
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