Top rated
Guests rate it highest for location, service and food.
9.41,251Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Frana Supila 12.
- Free parkingThe property states parking on site is free for guests.
Luxurious Beachfront 5-Star Hotel in Dubrovnik
Elegant Rooms with Modern Amenities: Enjoy free WiFi, pay TV, and stunning views of the Adriatic Sea in rooms adorned with original Croatian artwork.
State-of-the-Art Spa and Wellness Facilities: Indulge in the 850 m² spa, featuring an indoor pool, hot tubs, saunas, and direct beach access for ultimate relaxation.
Gourmet Dining and Concierge Services: Delight in Mediterranean cuisine at Fine Dining Restaurant Sensus, fresh seafood at Prora beach Restaurant, and cocktails at the Abakus Piano Bar. Take advantage of 24-hour room service and a concierge for island excursions and luxury transfers.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 1,251 guests who stayed here.
- Cleanliness8.8
- Service9.8
- Location9.8
- Rooms9.3
- Amenities9.3
- Value9.3
- Food & drink9.3
Guests mention
Exceptional serviceBeautiful locationComfortable and well-maintained roomsGreat amenities
tulioBrazilLocalização e estrutura!!
Atendimento pode ser melhor
AlejandroArgentinaUbicación.
Piscina y acceso al mar
Atención en la recepción
Si bien las instalaciones del baño era confortable. Pero, El desagüe de la ducha no funcionaba, reclamamos y fue solucionado, pero quedó un muy desagradable…
DanielaBrazilVale muito.
Excelente localização, linda estrutura, vista maravilhosa, super confortável e ainda é possível ir a pé para a cidade histórica. Equipe gentil e solicita.
LilianBrazilDias maravilhosos!
Tudo muito bom!!!
Gostamos de tudo!
EMILCEArgentinaEl mejor hotel de Dubrovnik
Es excelente el hotel, el mejor de Dubrovnik! Cerca de todo, la atención todos super amables, el desayuno muy variado y todo muy rico.
Nada
AndreaArgentinaA pasos del casco histórico de Dubrovnik
Excelente ubicación. Muy buen hotel
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Frana Supila 12, Dubrovnik, Croatia
Guests rate the location 9.8 out of 10 — exceptional.
Top attractions
- Old Town (City Walls and Stradun)200 m
- Rector's Palace (Old Town museum)300 m
- Fort Lovrijenac (St. Lawrence Fortress)600 m
- Mount Srđ (cable car viewpoint)1.5 km
Nature
- Banje Beach200 m
- Lokrum Island (nature reserve)500 m
Nearby
- Dubrovnik Ferry Port (Gruž)3.5 km
Airports
- Dubrovnik Airport (Čilipi)18.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Excelsior
What time is check-in and check-out at Hotel Excelsior?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Excelsior allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Excelsior?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Excelsior have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Excelsior?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Excelsior have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Excelsior?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Excelsior have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Excelsior?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Excelsior?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Excelsior?
Frana Supila 12, Dubrovnik.
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