Hotel Esperanza
Hotel, 2-starEjercito Mexicano #1200, Mazatlán, MexicoShow on map
Fabulous
Guests rate it highest for location, service and food.
8.664Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Ejercito Mexicano #1200.
Comfortable Accommodations Experience ultimate comfort in our air-conditioned rooms with a seating area and flat-screen TV. Enjoy a restful night's sleep in our cozy beds with plush bedding.
Convenient Location Located near top attractions like Plazuela Machado and Mazatlan Lighthouse, our hotel provides easy access to explore the best of Mazatlán. General Rafael Buelna International Airport is also just a short drive away.
Exceptional Service Our friendly and bilingual staff are available 24/7 at the front desk to assist with any needs, ensuring your stay is stress-free and memorable.
Book your stay at Hotel Esperanza today for a relaxing and enjoyable experience in Mazatlán.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Family rooms
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Private check-in/check-out
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 64 guests who stayed here.
- Cleanliness8.1
- Service9.0
- Location9.1
- Rooms8.5
- Amenities8.6
- Value8.5
- Food & drink8.6
Guests mention
Dormí y descanse tranquilamenteLa flexibilidad al momento de llegar
BETSY DESSIREMexicoEs un gran Esperanza, el Hotel Esperanza!!!
Dormí y descanse tranquilamente
No aplica esa pregunta.
GustavoMexicoLa flexibilidad al momento de llegar.
Me dieron habitación antes de la hora establecida.
UrielLugar tranquilo, comodo para pasar la noche, incluye 1 desayuno gratis
Dennis MichaelEasy access, helpful friendly staff
CLAUDIOla verdad que servicio tán excelente y limpio la comida muy bien
César AlejandroBuenas vacaciones
Buen servicio de entrada sin problemas
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ejercito Mexicano #1200, Mazatlán, Mexico
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Esperanza
What time is check-in and check-out at Hotel Esperanza?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Esperanza allow pets?
No — the property states that pets are not allowed.
Does Hotel Esperanza have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Esperanza have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Esperanza?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Esperanza?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Esperanza?
Ejercito Mexicano #1200, Mazatlán.
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