Fabulous
Guests rate it highest for location, service and value.
8.6104Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Esmeralda 266.
- Free parkingThe property states parking on site is free for guests.
Prime Location in Castro City Centre Hotel Esmeralda is ideally situated just 30 meters from the main square, offering guests easy access to the heart of Castro.
Comfortable Rooms with Modern Amenities Enjoy a relaxing stay in our well-appointed rooms featuring cable TV, heating, telephones, and private bathrooms. Stay connected with complimentary Wi-Fi throughout the hotel.
Convenient Access to Nearby Attractions Explore Dalcahue Town with a short 30-minute drive or venture to Chiloé National Park just an hour and a half away. Plus, take advantage of our free parking and proximity to Mocopulli Airport, located only 15 km from the property.
Experience convenience and comfort at Hotel Esmeralda - book your stay now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 104 guests who stayed here.
- Cleanliness8.4
- Service9.1
- Location9.2
- Rooms8.4
- Amenities8.7
- Value8.7
- Food & drink7.7
Guests mention
Friendly and helpful staffExcellent location
MarceloChileCon ganas de volver al Hotel
Buena comida y precios accesibles
No tengo quejas, a pesar de la corta estadía
AcuñaChileEstaba cerca de todo, Rodrigo, quien me recibió fue muy amable a pesar de haber llegado despues de las 12 de la noche. La habitación estaba impecable, tenia todo lo necesario.
MarceloChileBuena estadía, ubicación, salón de juegos pero ruidoso
Gran ubicación. Cerca de la Plaza de Armas, terminal de buses y servicios como Farmacia y Supermercados
Desayuno abundante aunque los 5 días nos dieron lo mismo. Sólo cambiaba el sabor del pastel.
Bonito y bien…
ElizabethChileAceptable , igual volvería
La cama excelente , lo mismo là limpieza de la habitación y del baño . Personal muy atento . No alcanzamos a probar la comida del restaurant y nos dieron muy buenas referencias de él. ! Queda pendiente para la…
GonzaloChileExcelente relación precio y calidad, muy bien ubicado y la atención de primera.
Buen desayuno, pero el café debería ser de grano.
SergioChilemuy buena
desayuno bueno
Demora en servicio de almuerzo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Esmeralda 266, Castro, Chile
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Esmeralda
What time is check-in and check-out at Hotel Esmeralda?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Esmeralda allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Esmeralda?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Esmeralda?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Esmeralda have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Esmeralda?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Esmeralda have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Esmeralda?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Esmeralda?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Esmeralda?
Esmeralda 266, Castro.
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