7.2 · Good20 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Luxurious Amenities Indulge in relaxation at the full-service spa and outdoor pool. Enjoy complimentary reception and bar/lounge drinks.
Convenience at Your Fingertips Utilize features like complimentary WiFi, concierge services, and on-site dining options. Take advantage of the area shuttle for easy access to attractions.
Comfortable Accommodation Stay connected with free WiFi and unwind in rooms with flat-screen TVs and private balconies. Explore nearby attractions like Pinnawala Zoo and Wewaladeniya King's Temple.
Enjoy a luxurious getaway at Hotel Elephant Bay today.
What this place offers
- ATM/banking
- Hiking/biking trails nearby
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-out
- Full-service spa
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Wheelchair accessible parking
Rooms
7.2
Good
Rated 7.2 out of 10 by 20 guests who stayed here.
Verified travelerVery nice pool with nice view. Friendly staff. Don’t go to the Elephant orphanage - it’s unethical. You can see the elephants from your room.
EloïseReally bad experience
Got the wrong room and only noticed it a couple of hours after we arrived. We paid for the elephant bath view and we were literally on the opposite side. We went to tell the receptionist after dinner and they didn't do…
Verified travelerUnsure about how I feel... we had an incredible view from the balcony and it was incredibly exciting when the elephants first appeared in the river about 100 yards away. The excitement disappeared a bit as the “handlers”…
DavidElephants save the day.. and the stay!
The Elephant experience (seeing them bathed and up close) was A++. The hotel is fine and the service is good. Food was just OK. Particularly at night, it is a beautiful facility - outdoors with the lighting in the pool…
SharrGood view but run down.
Good area to view the elephants but could do with some TLC. Very dusty and seemed like it has been let go. River was in flood so elephants could not go to the river while we were there. Check on river heights before you…
Verified travelerThe only thing about the hotel is that the view is beautiful. The room was very poor in all it’s aspects. The property needs refurbishment especially the rooms.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Pinnalandawatta, Rambukkana
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Elephant Bay
What time is check-in and check-out at Hotel Elephant Bay?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Elephant Bay allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Elephant Bay?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Elephant Bay have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Elephant Bay have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Elephant Bay?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Elephant Bay have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Elephant Bay?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Elephant Bay?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Elephant Bay?
Pinnalandawatta, Rambukkana.
Other places we book in Rambukkana
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
