8.0 · Very good2,073 reviews
- Check-in from 4:00 PMCheck-out by 2:00 PM.
- Superb locationGuests rate the location 9.4 out of 10, at Pinnawala,.
- Free parkingThe property states parking on site is free for guests.
Spectacular Views and Tranquil Surroundings Hotel Elephant Bay in Pinnawala offers rooms with private balconies overlooking the Ma Oya River. The bright and airy rooms are equipped with modern amenities for a comfortable stay.
Leisure and Adventure Awaits Guests can explore the tropical garden, relax on the sun terrace, or rent bicycles to tour the area. For the more adventurous, activities like hiking and fishing are readily available.
International Dining and Convenient Services Indulge in a variety of international dishes at Ivory Inn Restaurant or opt for room service for a cozy night in. With easy access to the airport and nearby cities, Elephant Bay Hotel is the perfect base for your Sri Lankan adventure.
Ready to experience the charm of Hotel Elephant Bay? Book your stay now for an unforgettable getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Business center
- Family rooms
Rooms
8.0
Very good
Rated 8.0 out of 10 by 2,073 guests who stayed here.
- Cleanliness6.4
- Service9.4
- Location9.4
- Rooms6.8
- Amenities8.4
- Value7.8
- Food & drink7.4
Guests mention
Great locationFriendly staffBeautiful viewsGood amenities
KANAYOJapan象をみるにはとても良い！
何と言っても朝食の場所から象の水浴びが見られてとても良かった！朝食どころではないくらい興奮した。
スリランカ料理がメインで、子どもたちはパンしか食べられなかった。
SavannahUnited StatesWe stayed in a balcony room and it was beautiful to experience the elephants just sitting in our room and while eating d
The property was incredibly well managed and the staff was incredibly. Kind
Nothing
YaroslavaGermanyЗамечательное расположение 😊
Слонов можно посмотреть с 10 до 12, и с 14 до 16.
Очень приветливый и отзывчивый персонал. Остались очень довольны.
AliAustraliaYou must visit this V place when in Sri Lanka !
The Elephants were so close to us which was why we stayed there. The rooms we spacious, clean and had a good view of the river. The food was good, breakfast excellent!!! The pool was lovely.
Check in 4 pm- but we asked…
NataliaSpainLo único que vale la pena es poder ver los elefantes.
La mejor parte del hotel, sin duda, son las vistas. Desde allí se puede disfrutar de unas vistas preciosas al río y ver a los elefantes. Lo que hace que la experiencia realmente merezca la pena.
En cuanto a la…
HelenUnited KingdomYou stay here for the view! The rooms are average and not that clean. But the view of the elephants makes up for its fails.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Pinnawala,, Pinnawala
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 2:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Elephant Bay
What time is check-in and check-out at Hotel Elephant Bay?
Check-in is from 4:00 PM. Check-out is by 2:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Elephant Bay allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Elephant Bay?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Elephant Bay have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Elephant Bay have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Elephant Bay?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Elephant Bay have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Elephant Bay?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Elephant Bay?
Pinnawala,, Pinnawala.
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