Top rated
Guests rate it highest for service, location and value.
9.4108Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at CRR 38 10 A 29.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Step into a world of comfort and hospitality at Hotel El Zarzo, nestled in the vibrant El Poblado of Medellín.
Culinary Delights Indulge in delectable dining options at our on-site restaurant, and unwind at the bar/lounge with your favorite drink. Don’t miss our continental breakfast served daily from 8:00 AM to 11:00 AM.
Comfort & Connectivity Each of our 15 air-conditioned guest rooms is designed with your convenience in mind, featuring complimentary Wi-Fi, blackout drapes, and complimentary toiletries to ensure a relaxing stay.
Convenience at Your Fingertips Enjoy peace of mind with our 24-hour front desk, multilingual staff, and easy access to a roundtrip airport shuttle service for a truly hassle-free experience.
What this place offers
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Multilingual staff
- Smoke-free property
- Airport transportation - pickup (surcharge)
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 108 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location9.7
- Rooms9.1
- Amenities8.8
- Value9.6
- Food & drink9.3
Guests mention
Kind and accommodating staffBeautiful design and comfortable roomsGreat location with nightlife and dining optionsExcellent breakfast and rooftop bar
DavidGreat and friendly staff, nice location, and clean room.
LuisAn outstanding experience.
JorgeVery noise room even the music in the rooftop was heard in our room
juanGreat hotel in medellin
Great stay, beautiful place
WarrenNever stay in a room on the 5th floor. The 6th floor has a rooftop bar that plays loud music until 1am!!!!!!!!
CLARAAmazing Hotel
The Service was Amazing from the front Desk to the manager Victor , to the Waiters at breakfast!!
Breakfast was great lots of options!!
Thank you for Amazing time and your concerned for Our late arrival to the hotel
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
CRR 38 10 A 29, Medellín, Colombia
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Noise policy. Noise-free rooms not guaranteed
Guest type. Essential workers only - NO
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel El Zarzo
What time is check-in and check-out at Hotel El Zarzo?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel El Zarzo allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Hotel El Zarzo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel El Zarzo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel El Zarzo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel El Zarzo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel El Zarzo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel El Zarzo?
CRR 38 10 A 29, Medellín.
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