Hotel El Refugio d'Elise

Hotel, 4-starPutuco s/n (Carretera rural a Cabanaconde), Chivay, PeruShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for location, amenities and value.

Check-in from 1:00 PMCheck-out by 11:00 AM.
Exceptional locationGuests rate the location 9.5 out of 10, at Putuco s/n (Carretera rural a Cabanaconde).
Free parkingThe property states parking on site is free for guests.

Rustic Charm and Natural Beauty Experience the tranquility of the Colca Valley at our rustic-style inn, boasting thermal baths with breathtaking views of the Colca river and surrounding mountains. Each room offers a serene escape with rustic walls, modern bathrooms, and a private balcony or terrace overlooking the valley.

Delicious Dining with a View Indulge in a full American breakfast at our Restaurant, surrounded by panoramic windows showcasing the valley. Savor local specialties while enjoying the warmth of the central iron-cast fireplace, adding to the cozy ambiance.

Convenient Location Located just 500 meters from Chivay’s bus station, El Refugio provides easy access to explore the wonders of the Colca Valley. Book your stay now and immerse yourself in nature's embrace.

What this place offers

Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Laundry

Rooms

8.6

Fabulous

Rated 8.6 out of 10 by 159 guests who stayed here.

Cleanliness8.2
Service8.0
Location9.5
Rooms8.0
Amenities9.0
Value9.0
Food & drink7.5

Guests mention

Exceptional location by the river with mountain/canyon viewsMultiple thermal pools and relaxing hot springsComfortable rooms and good beddingGood value compared to similar lodgesPleasant grounds and peaceful atmosphereNice breakfast and friendly/attentive staff (mostly)

José LuisPeru
September 2026Family
Recomendable
El Paisaje
el horario para utilizar la poza termal
Maria FlorenciaArgentina
September 2026Solo traveller
Excelente atención del personal
El lugar y la limpieza
CamilaBrazil
September 2026Solo traveller
Ótima experiência com as termas. Quarto confortável para um descanso na jornada. Café da manha bem gostoso. Além disso é possível jantar no hotel, sem se preocupar em deixar o local.
Ótima experiência, nada a reclamar.
SharonIsrael
September 2026Couple
Great location in the little canyon, make sure to get stool with a view and don’t miss the covered pool.
The pools and thermic baths were wonderful
To refresh in after a long day outdoors. The food was nice and the staff friendly and helpful. The rooms on the upper floor are with a balcony and are very nice.
The first room…
ArnauSpain
September 2026Solo traveller
La ubicació tranquila però allunyada de Chivay.
Trobo que és car pel que realment és. El tracte tampoc va ser el millor. Teniem una reserva per una nit i, per impossibilitat de viatjar per raons climàtiques, vem haver de…
Malena SilvanaPeru
September 2026Couple
Coordinar para la limpieza de la habitación
El personal y la comodidad y el ambiente .. fabuloso
Todo bien

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.

Where you’ll be

Putuco s/n (Carretera rural a Cabanaconde), Chivay, Peru

Guests rate the location 9.5 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 1:00 PM until 08:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation. If foreign guests share a room with Peruvian guests, then the extra tax (IVA) must be paid. Children up to 7 years old can stay for free with their parents as long as they use existing bedding, no extra bed or breakfast included. Children from 8 to 12 years old can stay with their parents using the existing beds and paying the child rate, which does not include an additional bed, if it includes breakfast. Children 13 years and older are considered adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a p

What we’d check for you here

Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel El Refugio d'Elise

What time is check-in and check-out at Hotel El Refugio d'Elise?

Check-in is from 1:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel El Refugio d'Elise allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel El Refugio d'Elise?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Hotel El Refugio d'Elise?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

How do I book Hotel El Refugio d'Elise?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel El Refugio d'Elise?

Putuco s/n (Carretera rural a Cabanaconde), Chivay.

Places to stay Chivay