Hotel El Refugio
Hotel, 2-starBLVD. EL REFUGIO 25239, COL. FLORIDO 3ra. SECCION, Tijuana, BC, 22237, Tijuana, MexicoShow on map
8.0 · Very good53 reviews
- Check-in from 1:00 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Pleasant locationGuests rate the location 6.7 out of 10, at BLVD. EL REFUGIO 25239, COL. FLORIDO 3ra. SECCION, Tijuana, BC, 22237.
Convenient Amenities Enjoy complimentary wireless internet access and concierge services throughout your stay at Hotel El Refugio.
On-Site Dining and Services Indulge in snacks from the hotel's snack bar/deli and take advantage of express check-out, dry cleaning/laundry services, and a 24-hour front desk for your convenience.
Relaxing Accommodations Unwind in one of the 40 air-conditioned rooms with flat-screen TVs, rainfall showerheads, and designer toiletries. Stay connected with free Wi-Fi and enjoy satellite programming for entertainment.
Explore the nearby attractions such as Parque Morelos and U.S. Consulate General Tijuana during your stay. Book now at Hotel El Refugio for a memorable experience in Tijuana's entertainment district.
What this place offers
- Porter/bellhop
- Express check-out
- Smoke-free property
- Wheelchair accessible parking
- Snack bar/deli
- Free self parking
- Wheelchair-accessible van parking
- Upper floors accessible by stairs only
- Free WiFi
- 24-hour front desk
Rooms
8.0
Very good
Rated 8.0 out of 10 by 53 guests who stayed here.
- Cleanliness4.2
- Service6.7
- Location6.7
- Rooms6.7
- Amenities6.7
- Value6.7
- Food & drink6.7
RosaIt was a nice qyu
AlejandraMuy bien
JoseMuy buen lugar para hospedarte ya sea un rato o días, excelentes habitaciones y todos los servicios de 10
EsmeraldaExcelente lugar para quedarse
Solo no hay muchos canales de cable más que 6 y internet no agarraba :)
De ahí en más exelente servicio
ElviaLa habitacion me gusto en general excepto la cabecera de la cama y no me gusto el baño parecia sucio y salia el aroma a caño!!!
FlakoNo me atendieron
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
BLVD. EL REFUGIO 25239, COL. FLORIDO 3ra. SECCION, Tijuana, BC, 22237, Tijuana, Mexico
Guests rate the location 6.7 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 08:00 PM
Check-out by 12:30 PM
No children
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No pets
No smoking anywhere on the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals not allowed
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Masks are available to guests
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Staff wears personal protective equipment
Covid. Property does not offer onsite COVID-19 testing
General. Social distancing measures are in place
Payment. Cash deposit required
General. Professional property host/manager
General. Protective clothing is available to guests
Health & Safety. Property does not require health documentation at check-in
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel El Refugio
What time is check-in and check-out at Hotel El Refugio?
Check-in is from 1:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel El Refugio allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel El Refugio?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel El Refugio have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel El Refugio have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel El Refugio?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel El Refugio?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel El Refugio?
BLVD. EL REFUGIO 25239, COL. FLORIDO 3ra. SECCION, Tijuana, BC, 22237, Tijuana.
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