- Check-in from 3:00 PMCheck-out by 2:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Convenient Amenities Enjoy complimentary wireless internet access, tour/ticket assistance, room service, and daily complimentary reception.
Featured Amenities Benefit from dry cleaning/laundry services, a 24-hour front desk, laundry facilities, and free onsite parking.
Comfortable Accommodation Relax in one of the 10 air-conditioned guestrooms with free Wi-Fi, cable TV, rainfall showerheads, and daily housekeeping.
Experience the heart of Neiva with a stay at Hotel El Cielo. Book now for a memorable and hassle-free stay!
What this place offers
- Free breakfast
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Free reception
- Free self parking
- Free breakfast (local cuisine)
- Wheelchair-accessible van parking
- Free WiFi
- 24-hour front desk
Rooms
Where you’ll be
Carrera 4 # 4 16 sur, Neiva, Colombia
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 02:00 PM
Check-out by 2:00 PM
No children
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No pets
No smoking anywhere on the property
Pets. Pets not allowed
General. No hot water onsite
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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* There is no hot water on site. * If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. * Up to 7 children stay free when occupying the parent or guardian's room, using existing bedding. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel El Cielo
What time is check-in and check-out at Hotel El Cielo?
Check-in is from 3:00 PM. Check-out is by 2:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel El Cielo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel El Cielo?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel El Cielo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel El Cielo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel El Cielo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel El Cielo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel El Cielo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel El Cielo?
Carrera 4 # 4 16 sur, Neiva.
Guest review categories are not on this page yet — the supplier gives an overall score but no breakdown for this property, and we would rather show nothing than invent the bars. Call (888) 789-8585 and we’ll read you what the property says.
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