Hotel El Castillo
Hotel, 3-starAvenida El Castillo, 115, Ponferrada, SpainShow on map
8.2 · Very good2,985 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Avenida El Castillo, 115.
- Parking on siteAvailable at a charge the property sets.
Centrally Located near Templarios Castle Hotel El Castillo, located a mere 50 meters from the historic Templarios Castle in Ponferrada, offers a perfect setting with free Wi-Fi. Situated by the Camino de Santiago, it provides easy access to explore the city's ancient center and the El Bierzo region.
Delightful Dining Experience Indulge in authentic El Bierzo wine and savor delicious local cuisine at the hotel restaurant, which also offers a continental breakfast. From special dishes like pork, mushrooms, chestnuts to typical soups, guests can enjoy a variety of culinary delights during their stay.
Comfortable and Quiet Accommodations The spacious and soundproofed rooms at Hotel El Castillo ensure a peaceful retreat after a day of exploring the beautiful region. Perfect for relaxation and rejuvenation.
Book your stay at Hotel El Castillo now for an unforgettable experience in Ponferrada!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
- Lift / Elevator
Rooms
8.2
Very good
Rated 8.2 out of 10 by 2,985 guests who stayed here.
- Cleanliness8.0
- Service8.7
- Location9.3
- Rooms7.5
- Amenities8.0
- Value8.0
- Food & drink7.5
Guests mention
Great locationFriendly serviceClean rooms
BisschopBelgiumLiging
AntonioSpainMuy correcto
La ubicación, esta justo al lado del castillo de Ponferrada
MartaSpainMuy buena ubicación y el personal de recepción muy agradable
Los botones del ascensor no estaban muy iluminados y puede ser un problema. La luz del pasillo en la 1ª planta costaba localizarla ,no se enciende de…
Elaine CristinaBrazilNão ficarei em PONFERRADA
Localização
Atendimento da recepção sem bom trato com o peregrino, recomendo que coloquem uma mochila nas costas, façam o caminho para entender as necessidades do percurso antes de tratarem com zero EMPATIA
AnaSpainHabitación básica para viajeros
La cafetería
Alfredo RafaelSpainHotel con ubicación excelente y desayuno con poca variedad.
Excelente ubicación y aparcamiento gratis en la zona.
El desayuno era un poco escaso y poca variedad
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida El Castillo, 115, Ponferrada, Spain
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel El Castillo
What time is check-in and check-out at Hotel El Castillo?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel El Castillo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel El Castillo?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel El Castillo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel El Castillo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel El Castillo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel El Castillo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel El Castillo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel El Castillo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel El Castillo?
Avenida El Castillo, 115, Ponferrada.
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