8.2 · Very good366 reviews
- Check-in from 2:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Avenida Lecuna.
- Free parkingThe property states parking on site is free for guests.
Convenient Location and Nearby Attractions Hotel El Arroyo is ideally located in Caracas, just a stone's throw away from Teresa Carreño Cultural Complex and Botanic Garden. Explore the city's popular attractions like National Gallery of Art and Los Caobos Park conveniently from our 3-star property.
Comfortable Rooms and Essential Amenities Each air-conditioned room at Hotel El Arroyo offers free WiFi, a private bathroom, TV, wardrobe, and cozy bed linen. Enjoy a relaxing stay with our attentive service and essential amenities ensuring a comfortable experience.
Dining and Leisure Options Indulge in delicious international cuisine at our on-site restaurant, or unwind with a refreshing cocktail at the bar. Our friendly staff is always ready to assist you, making your stay memorable and enjoyable. Book now for an unforgettable experience at Hotel El Arroyo.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
Rooms
8.2
Very good
Rated 8.2 out of 10 by 366 guests who stayed here.
- Cleanliness7.6
- Service9.1
- Location9.1
- Rooms7.8
- Amenities8.1
- Value7.5
- Food & drink8.1
Guests mention
Excellent serviceGreat locationComfortable roomsGood food
LópezChileExcelente para tramites
Hotel sencillo pero muy cómodo, se nota que lo mantienen o lo renovaron hace poco.
Si vas a hacer tramites sl SAIME esta estupendo
GabrielSpainLugar muy limpio con personal súper amable
Lugar muy limpio, con personal súper amable, y con panadería y restaurante excelentes que resuelven todas las comidas del día
EdwarsECel precio
mucho ruido, tanto interno como externo
MiguelSpainEl personal muy amable y atento. Las instalaciones muy bellas y con parking privado. Para estar en el centro de Caracas es muy cómodo contar con parking.
Lo único malo que la habitación no tenía ventana. Y nos fuimos día…
LuisUnited KingdomGood price for a short stay
The bed was confortable , and the staff was very helpful
A bit noisy night time
MahmudDKموظفون متعاونين وودودون جدا
كل شىء
لا شىء
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Lecuna, Caracas
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:30 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel El Arroyo
What time is check-in and check-out at Hotel El Arroyo?
Check-in is from 2:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel El Arroyo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel El Arroyo?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel El Arroyo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel El Arroyo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel El Arroyo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel El Arroyo?
Avenida Lecuna, Caracas.
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