6.7 · Pleasant4,773 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at 38 Rue De Marseille.
- Parking on siteAvailable at a charge the property sets.
Convenient Location in Lyon Situated in central Lyon, Hôtel du Helder offers 2-star accommodation just a short 15-minute stroll from Place Bellecour. The Guillotière Metro and Tram Station, as well as the picturesque Rhone banks, are within a 5-minute walk, making it an ideal choice for exploring the city.
Comfortable Rooms with Essential Amenities Each room at Hôtel du Helder features a telephone, TV, and a simple yet cozy décor. Guests can unwind in rooms equipped with private bathrooms and hairdryers, ensuring a comfortable stay during their visit to Lyon.
Delicious Breakfast and Modern Facilities Start your day right with a delicious breakfast spread that includes pancakes, pastries, Nutella, jams, cereals, cold cuts, and cheese. The hotel also offers modern conveniences such as free WiFi, a 24-hour reception, and onsite parking for a hassle-free stay.
Experience the charm of Lyon at Hôtel du Helder - book your stay now for an unforgettable visit!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Heating
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
Rooms
6.7
Pleasant
Rated 6.7 out of 10 by 4,773 guests who stayed here.
- Cleanliness4.8
- Service7.8
- Location8.3
- Rooms5.8
- Amenities5.3
- Value7.3
- Food & drink7.3
Guests mention
Good locationFriendly serviceReasonable breakfast
sandraFranceAgréable séjour, situé dans un quartier populaire qui peut faire hésiter à réserver dans ce quartier et pourtant quartie
La gente et le professionnalisme du personnel malgré les inconvénients d un hôtel en travaux d embellissement.
Rien
KARINEFranceBof bof
L emplacement
Le parking payant de l hôtel non précisé
Hôtel bien placé mais quartier très bruyant
Manque d équipements dans la chambre : pas de glace une baignoire sans rideau une prise de courant qui ne fonctionne…
AugustineFranceI
Chambre propre et agréable mais infrastructure en dehors des chambres très précaires on aurait dit que l’établissement manquait de s’effondrer
Mory dit moribaCILa localisation
Le confort des chambres
LiviaItalyViaggiavamo in famiglia, due adulti e una bambina, era comodo solo il letto matrimoniale, il singolo per niente.
C’erano formiche nel bagno, non c’era un armadio, la moquette sporca, non veniva l’acqua calda, l’edificio…
MoniqueCHMauvaise
Rien!!!! Il faisait très chaud, et il n'y avait de climatisation! Juste un petit ventilateur qui ne servait à rien!
Je n'ai pas apprécié le fait qu'il me demande de patienter pour qu'il puisse vérifier la chambre avant…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
38 Rue De Marseille, Lyon, France
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hôtel du Helder
What time is check-in and check-out at Hôtel du Helder?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hôtel du Helder allow pets?
No — the property states that pets are not allowed.
Is there parking at Hôtel du Helder?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hôtel du Helder have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hôtel du Helder?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hôtel du Helder?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hôtel du Helder?
38 Rue De Marseille, Lyon.
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