4.0736 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 2-chome-28-9 Dogenzaka.
Convenient Location
Located in vibrant Shibuya, Hotel DIAMOND puts you at the heart of Tokyo's bustling scene. With iconic landmarks like Shibuya Crossing and Love Hotel Hill just a stone's throw away, your adventure starts right at the doorstep.
Modern Comforts
Experience a seamless blend of comfort and style in our 28 well-appointed guestrooms. Enjoy entertainment on flat-screen TVs, stay connected with complimentary Wi-Fi, and unwind in the private bathrooms stocked with premium toiletries.
What this place offers
- 24-hour front desk
- Wheelchair accessible
- Elevator
- Housekeeping on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
Rooms
4.0
Guest rating
Rated 4.0 out of 10 by 736 guests who stayed here.
- Cleanliness8.8
- Service9.1
- Location9.3
- Rooms6.8
- Amenities9.1
- Value8.7
- Food & drink8.9
Guests mention
Central Shibuya location (near crossing and station)Friendly, helpful staffLobby freebies: free drinks, wine, spirits, ice cream, toiletries/face packsClean rooms and propertyConvenient for walking to shops/restaurants/tourist spotsGood hospitality and troubleshooting
MichaelAustraliaRooms are really pretty and clean
DarienUnited StatesThis is the second time we’ve stayed here and love it
Centrally located. On a smaller side street in Shibuya so a little quieter. Clean. Room is reasonably sized for Tokyo. About 10 minutes walk from the train. This is the second time we have stayed here we love it. It is a…
Nazario AntonioItalyNel complesso è stato eccezionale
La colazione non era prevista ma c'erano drink e regslini vari a disposizione dei clienti. La posizione è ottima
Metterei un armadietto almeno una sedia e un tavolino da studio. IDel karaoke se ne può fare a meno.
JennaFranceLes produits de beauté illimité
Le lit est très dur et la chambre très petite
AlfredoUnited StatesLocation was great , the alcohol in the lobby was a plus !
The staff were friendly and so welcoming. The location was great . 4-5 minutes to everything. Food nearly everywhere. The room was super clean . Hallways and ac in the room ice cold. What an amazing stay .
Everyone was…
PaoloItalyDisponibilità e cortesia del personale di reception.
Location perfetta, comoda per raggiungere ristoranti, centri commerciali, stazione treni e metropolitana.
Mancanza di una cassaforte in camera per riporre documenti e valori; stessa mancanza in altre catene alberghiere…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
2-chome-28-9 Dogenzaka, Tokyo, Japan
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
Show more
No pets
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel DIAMOND
What time is check-in and check-out at Hotel DIAMOND?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel DIAMOND allow pets?
No — the property states that pets are not allowed.
Does Hotel DIAMOND have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel DIAMOND?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel DIAMOND?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel DIAMOND?
2-chome-28-9 Dogenzaka, Tokyo.
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