Hôtel des Palmistes
Hotel, 3-star12 avenue du Général de Gaulle, CayenneShow on map
Very good
Guests rate it highest for location, amenities and service.
8.4109Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 12 avenue du Général de Gaulle.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Indulge in comfort and style at Hôtel des Palmistes, where each room offers satellite TV, air conditioning, and a private balcony for a relaxing stay. Enjoy city views and modern amenities including free WiFi and a minibar.
Convenient Facilities Experience top-notch services with a 24-hour front desk, a charming terrace, and a cozy bar for unwinding after a day of exploration. Benefit from meeting facilities and laundry services to make your stay hassle-free.
Ideal Location Located just a short stroll from Saint-Sauveur Cathedral, our hotel provides easy access to Cayenne's attractions. With free parking and proximity to the airport, Hôtel des Palmistes is the perfect choice for your stay in Cayenne.
Book now to experience the perfect blend of comfort and convenience at Hôtel des Palmistes!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Terrace
- Family rooms
Rooms
8.4
Very good
Rated 8.4 out of 10 by 109 guests who stayed here.
- Cleanliness7.7
- Service8.7
- Location9.3
- Rooms8.2
- Amenities8.7
- Value8.2
- Food & drink7.7
Guests mention
Great locationCharming hotel ambiance
MarcFranceUn hôtel de charme
ColemanUnited StatesThe staff was excellent. The food was very good. The bed was very comfortable.
The reason I did not rate the room higher was because the air-conditioning unit was extraordinarily loud. A squeaking noise and obviously…
guillaumeFranceSuper endroit pour profiter du centre ville, rayonner dans un lieu plein d’ambiance !
La suite est grande, avec un balcon super bien situé ! L’espace de travail est agréable (canapé table basse) et la literie est confortable
Pas de nettoyage de la chambre le dimanche, in fine pas de réassort café mais ce…
francoisREplutot bien dans l'ensemble
chambre spatieuse
climatisation bruyante et pression d'eau chaude faible dans la douche
jeromeGPMagnifique
Une chambre magnifique, un personnel au top et un emplacement parfait avec parking à proximité. Le personnel est extrêmement gentil et accueillant.
Rien
VincentGPDécevant
L’emplacement
Immeuble vieillot et personnel du restaurant peu agréable
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
12 avenue du Général de Gaulle, Cayenne
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The Bar et Restaurent is closed on Sunday and May 1st.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hôtel des Palmistes
What time is check-in and check-out at Hôtel des Palmistes?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hôtel des Palmistes allow pets?
No — the property states that pets are not allowed.
Is there parking at Hôtel des Palmistes?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hôtel des Palmistes have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hôtel des Palmistes?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hôtel des Palmistes have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hôtel des Palmistes?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hôtel des Palmistes?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hôtel des Palmistes?
12 avenue du Général de Gaulle, Cayenne.
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