Hotel Des Balances
Hotel, 4-starWeinmarkt, Lucerne, LU, 6004, LucerneShow on map
Top rated
Guests rate it highest for location, service and food.
9.4130Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Weinmarkt, Lucerne, LU, 6004.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Dining Experience Enjoy French cuisine at Restaurant Balances, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Modern Amenities Hotel Des Balances offers a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event? The hotel has 1970 square feet of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self-parking is available onsite.
Central Location With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. Book now to enjoy the elegant rooms with beautiful views!
What this place offers
- Elevator
- Conference space
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- 24-hour business center
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 130 guests who stayed here.
- Cleanliness9.3
- Service9.7
- Location10.0
- Rooms8.8
- Amenities9.2
- Value8.8
- Food & drink9.7
Guests mention
Great hotelExcellent serviceWonderful locationComfortable roomsDelicious food
karenWe stayed in the room with the view of the river and it was beautiful. The location was ideal
DonnaThis hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for…
FaridVery grateful. Beautiful hotel . One of the very best in gorgeous Lucerne! ❤️👏🙏
RobertGreat hotel!
RobertThis is a classic hotel with excellent service. The rooms are comfortable and nicely decorated. Staff are friendly and attentive. Location in old city on the water is delightful. The restaurant serves excellent gourmet…
RomanNice size rooms. Clean and great service.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Weinmarkt, Lucerne, LU, 6004, Lucerne
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets allowed
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Des Balances
What time is check-in and check-out at Hotel Des Balances?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Des Balances allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Hotel Des Balances?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel Des Balances?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Des Balances have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Des Balances?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Des Balances?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Des Balances?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Des Balances?
Weinmarkt, Lucerne, LU, 6004, Lucerne.
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