Hotel Crystal
Hotel, 4-starBanjska, Sarajevo, Bosnia and HerzegovinaShow on map
7.0 · Good5 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreation Opportunities
Indulge in the fitness center, terrace, and garden.
Dining Experience
Enjoy a meal at the fine-dining restaurant with a bar/lounge or opt for room service.
What this place offers
- Fitness facilities
- ATM/banking
- Ski storage
- Free breakfast
- Safe-deposit box at front desk
- Meeting rooms
- Tours/ticket assistance
- Wheelchair accessible parking
- Snack bar/deli
- Free self parking
Rooms
7.0
Good
Rated 7.0 out of 10 by 5 guests who stayed here.
JasenkaI liked it, a little dark and old inside but this is historical area and the location is perfect. It was very close to the park and Velika Aleja perfect for walking. Staff was friendly.
RajThe shower was cold water not hot enough to have a comfortable shower. When addressed to the hotel we was told mamangament would be notified and nothing was done about the complaint. Luckily we were only in this hotel…
AbdulazizThe place was good but still the aircondition was weak , there was no trash on the room..
The employee was very nice and helpful but I wish they put SHATAF on the bathroom
EmilIt was at the nice location but there was no hot water for hours and the elevator did not work either.
Verified travelerPoor hotel experience
The did not think through their amenities properly; one cannot tear-open the shower gel unless one does it with the teeth. The shower was full of mildew build-up. There is no waste bin in the room, so they hang a black…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Banjska, Sarajevo, Bosnia and Herzegovina
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
Show more
No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Property follows sanitization practices of Safe Travels (WTTC - Global)
General. Property is cleaned with disinfectant
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Check-in & Check-out. Contactless check-in is available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Crystal
What time is check-in and check-out at Hotel Crystal?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Crystal allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Crystal?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Hotel Crystal?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Crystal have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Crystal?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Crystal have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Crystal?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Crystal?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Crystal?
Banjska, Sarajevo.
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