7.6 · Good429 reviews
- Check-in from 4:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at Via Pinerolo 5.
- Parking on siteAvailable at a charge the property sets.
Luxurious Wellness Center Hotel Cristallo offers a free wellness center, perfect for unwinding after a day of skiing or hiking. Guests can relax and rejuvenate in the tranquil surroundings, enhancing their overall stay.
Alpine Views Enjoy breathtaking Alpine views from select rooms at Hotel Cristallo. Wake up to stunning scenery, adding an extra touch of magic to your mountain getaway.
Year-Round Activities Whether you're visiting in winter or summer, Hotel Cristallo provides a range of activities to suit every guest. From skiing on historic slopes to golfing and hiking in the picturesque countryside, there's something for everyone to enjoy.
Book your stay at Hotel Cristallo now for an unforgettable mountain retreat experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Room service
- Business center
Rooms
7.6
Good
Rated 7.6 out of 10 by 429 guests who stayed here.
- Cleanliness6.4
- Service8.4
- Location8.4
- Rooms6.9
- Amenities7.7
- Value7.5
- Food & drink7.4
Guests mention
Friendly and helpful staffGreat central location
MaurizioItalyBuona accoglienza al Sestriere
Posizione e gentilezza dello staff
Zona reception fredda e poco accogliente. Colazione confusa, nonostante la gentilezza e la professionalità del cameriere
FabioItalyBene peccato l'assenza del condizionatore o almeno un ventilatore.
Colazione ottima.Posizione buona.
Stanza molto calda e senza climatizzazione.
Piano primo molto basso e prossimo alla strada principale,motivo percui non era possibile dormire con finestra aperta per mitigare il caldo.
MariannaItalyViaggio di famiglia
La posizione è la colazione eccellenti
Ho prenotato una camera quadrupla standard appena sono entrata ho aperto la finestra mi sono trovata in un sottoscala dove c’era la scala antincendio questo era il panorama dalla…
CorinneFranceLa vétusté de l'établissement, moquette dans les chambres !
L'hôtel n'est pas propre !
Le petit déjeuner laisse à désirer aussi ! Cet hôtel a besoin d'être rénové ! Il ne mérite pas 4 étoiles !
OrlandoGUMécontentement
Le personnel accueillant
L emplacement de l hôtel
La description des équipements ne correspondent pas à ce qu il y a !
L attribution de la chambre sans aucune vue dans un recoin de l hôtel ..
Attribution d une chambre…
Marco LuigiItalyOttima soluzione per un viaggio itinerante
Receptionist molto cortese e gentile, parcheggio chiuso e coperto per moto, posizione centrale. colazione ottima, varia e di qualità con servizio ineccepibile
Camera tripla un po' piccola per tre adulti
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Via Pinerolo 5, Sestriere, Italy
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 11:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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When booking the half-board service, please note that beverages are not included with the meal. Please note that the SPA will be temporarly closed from June to September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Hot tub/jacuzzi is closed from 2026-12-03 until 2026-08-24 Swimming pool: Closed from Mon, Aug 24, 2026 until Thu, Dec 3, 2026 A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Cristallo
What time is check-in and check-out at Hotel Cristallo?
Check-in is from 4:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Cristallo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Cristallo?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Cristallo have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Cristallo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Cristallo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Cristallo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Cristallo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Cristallo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Cristallo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Cristallo?
Via Pinerolo 5, Sestriere.
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