Hotel Comfact
Hotel, 2-star3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004, Tokyo, JapanShow on map
Exceptional
One of our highest-scored stays, according to its guests.
10.055Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Rooftop Terrace Views Enjoy breathtaking views from our rooftop terrace, perfect for unwinding after a day of exploring Tokyo.
Dining at Restaurant Indulge in a delicious meal at our restaurant, offering a blend of local and international cuisines to satisfy your cravings.
Convenient Location Hotel Comfact is centrally located, just a 15-minute walk from Ueno Park and Ueno Zoo, making it the ideal base to explore Tokyo's top attractions.
Immerse yourself in comfort and convenience at Hotel Comfact - your perfect home away from home in Tokyo.
What this place offers
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Rooftop terrace
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Wheelchair accessible
Rooms
10.0
Exceptional
Rated 10.0 out of 10 by 55 guests who stayed here.
- Cleanliness10.0
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink10.0
Guests mention
Location proximity to attractionsSimple breakfast
YI JUN離上野車站有點遠
早餐簡單飯店離上野車站15分至20分
Kamer-YasinDas Zimmer war etwas staubig und hatte Flecken auf dem Stoffboden. Die Ausstattung des Zimmers an sich war zufrieden stellend. Die Lage ist Top. Bahnhof Ueno ist in 10 Minuten zu Fuß erreichbar.
FrancesDouble room was very small for two people with luggages.
Jhonatan isacI like it
はるか洗面所の流れが悪かったのが気になりました。朝食をつけていたのですが終了間際だったせいかご飯もパンもなくて残念でした。もう少し余裕があるは配膳にしたほうが良いと思います。
えんどうみき前日に宿泊した人の靴下が、ベッド下に転がっていた。スキンケアなどのアメニティなどは一切なく…残念でした。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004, Tokyo, Japan
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
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No pets
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
General. Unicode Support true
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Comfact
What time is check-in and check-out at Hotel Comfact?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Comfact allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Hotel Comfact?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Comfact have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Comfact have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Comfact?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Comfact?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Comfact?
3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004, Tokyo.
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