Places to stayPlaya de las Americas
Hotel Cleopatra Palace
Hotel, 4-starAvenida de las Américas, s/n, Playa de las Americas, SpainShow on map
Fabulous
Guests rate it highest for location, service and food.
8.73,888Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Avenida de las Américas, s/n.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations Hotel Cleopatra offers elegantly designed rooms with marble bathrooms, balconies, and modern amenities like free Wi-Fi and satellite TV.
Premium Dining Options Indulge in a culinary experience at the various restaurants and snack bars within the hotel, offering a range of cuisines from natural juices and salads to hearty sports bar fare.
Resort-style Amenities Enjoy the outdoor pool, spa, and sun terrace surrounded by Roman columns and statues. As part of the Mare Nostrum Resort, guests also have access to sports facilities and a children's play area.
Experience luxury and comfort at Hotel Cleopatra – your perfect getaway in Tenerife.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 3,888 guests who stayed here.
- Cleanliness8.3
- Service9.3
- Location9.3
- Rooms7.8
- Amenities8.8
- Value8.3
- Food & drink8.8
Guests mention
Great locationFriendly staff
LorenzoSpainDescanso con tranquilidad y amabilidad!!
La ubicación, la tranquilidad, comodidad ,el personal,calidad de las comidas
OlhaCzech RepublicVšechno se nám líbilo, snídaně, pokoje,personál, čistota, vybavení, lokalita, těším se na příští dovolenou na Tenerife v hotelu Cleopatra.
BeataISÞjónusta, staðsetningin og fleira
Mætti endurnýja innréttingar
Cosimo DamianoItalyCi è piaciuto tutto,non vediamo l'ora di ritornarci
carolineUnited KingdomLoved our 5 days in the Cleopatra ,we will be back
Right beside the beach and in the centre to everything
Nothing,all perfect
CinziaItalyOttima posizione fronte mare, in centro. Camera ampia anche se forse un po da rimodernare
Posizione, accoglienza, colazione
Nulla
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Avenida de las Américas, s/n, Playa de las Americas, Spain
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 04:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The total amount of the stay will be charged at check-in. The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening. The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance INDIVIDUAL RESERVATION UP TO 9 ROOMS: The hotel reserves the right to reject or apply Special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final Guest or through the Provider. Additionally, if the hotel detects that different Reservations represent a Group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. If the Guest or the Provider does not accept the conditions of the hotel, it may reject the reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact detail
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Cleopatra Palace
What time is check-in and check-out at Hotel Cleopatra Palace?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Cleopatra Palace allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Cleopatra Palace?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Cleopatra Palace have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Cleopatra Palace have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Cleopatra Palace?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Cleopatra Palace have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Cleopatra Palace?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Cleopatra Palace?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Cleopatra Palace?
Avenida de las Américas, s/n, Playa de las Americas.
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