Top rated
Guests rate it highest for cleanliness, location and food.
9.2454Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.1 out of 10, at Via Giuseppe Bagutti 4.
- Parking on siteAvailable at a charge the property sets.
Luxurious and Convenient Accommodation Hotel City Lugano offers a modern and stylish stay just steps away from Lugano Exhibition Centre and the picturesque lake. The air-conditioned rooms are equipped with top-notch amenities like LED TVs, free minibar, and universal sockets for your convenience.
Top-Notch Facilities Enjoy complimentary WiFi throughout the hotel, underground parking, and soundproofed rooms for a peaceful retreat. The lobby boasts a bar, breakfast area, and a terrace for relaxation.
Prime Location Situated near major attractions like Monte San Salvatore and Lugano Train Station, with easy access to public transport and nearby university, shops, and dining options.
Book now for an unforgettable experience at Hotel City Lugano!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 454 guests who stayed here.
- Cleanliness9.6
- Service9.1
- Location9.1
- Rooms9.1
- Amenities9.1
- Value9.1
- Food & drink9.1
Guests mention
Super clean roomsAttentive staff
EvangelosGreeceBreakfast could be better.
JudithCHGute Übernachtungsgelegenheit für einen Zwischenstopp.
Preisleistungsverhältnis war perfekt.
BabsAustriaGerne wieder
Sehr freundlicher Empfang, Ticket für öffentliche Verkehrsmittel inklusive, Garagenplatz (jedoch gegen Gebühr), Kühlschrank am Zimmer mit 2 kleinen Wasserflaschen, Klimaanlage, super bequeme Betten, sehr gutes Frühstück!
AntoineFrancefriendly hotel well situated
perfectli adequate for the meeting we had near the hotel, very friendly and accomodating staff.
Breakfast was good and plentiful, room was clean and bed confortable
N/A
gianlucaItalymolto gradevole
la posizione è molto interessante in centro a Lugano.
la colazione ha soddisfatto le nostre necessità.
la pulizia della camera molto buona
YayiSpainUn 4 estrellas de verdad.Recomendable
-Todo el personal q trstamos encantador, muy atento y agradable, y sobre todo eficiente.
Katia , un encanto trabaja con ganas y alegria
- Buena limpieza y mantenimiento.
-Comodidad de las habitaciones amplias ,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Via Giuseppe Bagutti 4, Lugano
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly. Please note that parking is available only for small or medium cars.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel City Lugano
What time is check-in and check-out at Hotel City Lugano?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel City Lugano allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel City Lugano?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel City Lugano have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel City Lugano have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel City Lugano?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel City Lugano?
Via Giuseppe Bagutti 4, Lugano.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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