Hotel Citadelle

Hotel, 3-star4800 Boulevard Wilfrid-Hamel, Quebec City, CanadaShow on map

You won’t be charged yet

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.1 out of 10, at 4800 Boulevard Wilfrid-Hamel.
Free parkingThe property states parking on site is free for guests.

Spacious Rooms with Free Wi-Fi Hotel Citadelle offers spacious rooms with free Wi-Fi, providing guests with comfort and connectivity during their stay. The basic guest rooms are equipped with a cable TV, work desk, private bathroom, and hairdryers, ensuring a pleasant and convenient experience.

Convenient Amenities Guests can enjoy complimentary local calls, copy/fax services, and free on-site parking, making their stay hassle-free and cost-effective. These amenities cater to both leisure and business travelers, enhancing their overall satisfaction.

Prime Location Situated just 5 miles from Quebec City Jean Lesage International Airport, Hotel Citadelle is conveniently located near popular attractions such as Videotron Center, Old Quebec, and Family Dufour Cruises. With easy access to Valcartier Village, Montmorency Falls, and Vieux Quebec within a short drive, guests can explore the best of the region effortlessly.

Book your stay at Hotel Citadelle now to experience comfort, convenience, and prime location all in one place.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator

Rooms

7.0

Good

Rated 7.0 out of 10 by 1,737 guests who stayed here.

Cleanliness6.1
Service8.6
Location8.1
Rooms6.5
Amenities6.1
Value7.5
Food & drink6.1

Guests mention

Value for moneyNice staffClean rooms

SylvainCanada
September 2026Group
Bien
Près du centre ville
Pas de déjeuner inclus !
DanielCanada
September 2026Group
Ça été super agréable et reposant.
J aime beaucoup facile d accès prix abordables lit confortable propre et tranquille.ca fait 9 ans que je vais là.merci.
Ça peut arriver que les fils de télé soient mal branchés mais sinon j aime cet hôtel.je vais revenir…
LorraineCanada
September 2026Couple
Good if you don't mind a $26 Cab into Old Quebec City
Clean, has character and pleasant staff
Farther away from Old Quebec City than we realized
MorganCanada
September 2026Solo traveller
Good location, good rate.
MaryseCanada
September 2026Solo traveller
Chambre propre et abordable
Rénovations générales à planifier (plancher très usé dans notre chambre)
MichelCanada
September 2026Group
Très agréables
Personnel très agréables.
Bien situé les prix ne sont pas excessif
Manque armoire et cintres pour accrocher les affaires

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

4800 Boulevard Wilfrid-Hamel, Quebec City, Canada

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 11:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Citadelle

What time is check-in and check-out at Hotel Citadelle?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Citadelle allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Citadelle?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Hotel Citadelle have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Citadelle have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Citadelle?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Citadelle?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Citadelle?

4800 Boulevard Wilfrid-Hamel, Quebec City.

Other places we book in Quebec City

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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