7.9 · Good107 reviews
- Check-in from 10:00 AMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 7a Avenida.
- Parking on siteAvailable at a charge the property sets.
Welcome to Hotel Chalet, your cozy 3-star retreat in Chichicastenango.
Luxurious Room Features: Indulge in our spacious rooms equipped with modern amenities, including kitchenettes with a fridge, oven, and microwave for your convenience.
Convenient Services: Enjoy round-the-clock room service, a welcoming terrace, and a shared kitchen during your stay. Benefit from our 24-hour front desk, airport transfers, and complimentary high-speed WiFi access.
Ideal Location: Located just 138 km from La Aurora Airport, our hotel offers easy access for travelers seeking comfort and convenience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Room service
- Terrace
- Family rooms
- Pets allowed
- Laundry
Rooms
7.9
Good
Rated 7.9 out of 10 by 107 guests who stayed here.
- Cleanliness7.1
- Service8.6
- Location9.1
- Rooms7.6
- Amenities8.1
- Value8.1
- Food & drink7.1
Guests mention
Kind and helpful staffGood locationComfortable bed
Ruiz GonzalesPeruTrate de buscar en ese momento otro hotel , pero fue imposible
la ubicación, y la amabilidad del dueño
Si buscas un hotel moderadamente cómodo y limpio
Este no es tu hotel
dieringerUnited StatesThe owner was kind and helpful. He even helped me to the shuttle stop.
caryneFranceBien
L’emplacement près du marché
L’accueil
FlaminiaItalyPassabile
Ottima posizione, prezzo basso
In generale la struttura è vecchia, come rivestimenti, arredo, sanitari
DavidSpainL'amabilitat del Sr. Manuel. Ubicat a dues quadres del mercat a una zona tranquil•la.
L'hotel al preu més excessiu pel que ofereix del nostre viatge a Guatemala. Hauria de cobrar un 50% del que fa. Hi ha desordre i pols…
Jaime SandovalGTChalet hotel
La atención del anfitrión fue muy especial, muy amable en todo sentido y excelente comunicación con él.
Faltaba jabón de baño individual.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
7a Avenida, Chichicastenango
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 10:00 AM until 04:30 PM
Check-out by 1:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Chalet
What time is check-in and check-out at Hotel Chalet?
Check-in is from 10:00 AM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Chalet allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Chalet?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel Chalet?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Chalet have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Chalet?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 10:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Chalet?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Chalet?
7a Avenida, Chichicastenango.
Other places we book in Chichicastenango
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.