Hotel Chalés Terra Nova
HotelEstrada Do Parque, Km 4.5, Itatiaia, BrazilShow on map
8.2 · Very good62 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Estrada Do Parque, Km 4.5.
- Free parkingThe property states parking on site is free for guests.
Escape to Nature at Terra Nova Chalés and Suites
Indulge in Relaxation: Unwind in the outdoor and indoor pools or pamper yourself in the sauna for a rejuvenating experience.
Cozy Chalets and Suites: Embrace the charm of rustic décor in our accommodations, complete with modern amenities like TV, minibar, and for chalets, a private fireplace.
Family-Friendly Fun: Keep the little ones entertained at the playground while you enjoy the variety of board games in the games room. Plus, enjoy the convenience of free private parking.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
Rooms
8.2
Very good
Rated 8.2 out of 10 by 62 guests who stayed here.
- Cleanliness7.7
- Service9.2
- Location9.3
- Rooms7.2
- Amenities8.0
- Value7.7
- Food & drink7.7
Guests mention
Beautiful natural surroundingsHelpful and friendly staff
MaíraBrazilLocalização privilegiada
O lugar é incrível
Uma área enorme, que é visitado por muitos pássaros livres, o que, pra nós fez muita diferença
Aproveitamos da área comum, piscinas e SPA
É muito próximo da portaria do Parque Nacional
Sr. Ivan sempre…
JoséBrazilPoderia ser melhor
Estrutura do hotel
Falta de restaurante, fezes de animais espalhadas pela pousada.
Nonato VieiraBrazilLugar muito bonito e harmonioso
SimoniBrazilUma estadia impecável, com atendimento excepcional, localização privilegiada e uma vista deslumbrante em meio à natureza
Nossa estadia foi excelente! Fomos muito bem atendidos desde a chegada. Todos os funcionários foram extremamente receptivos, atenciosos e prestativos, o que fez toda a diferença na experiência.
O local tem um visual…
PontesBrazilMaravilhosa
Boa tarde! Foi uma experiência maravilhosa em todos os sentidos. Lugar maravilhoso, para quem procura relaxar, com criança, tudo perfeito.
Não tenho nada a reclama
AndréBrazilNota 10
Tudo muito bom! O contato com a natureza e com os animais foram incríveis! A hospitalidade do Sr Ivan é maravilhosa! Super recomendo!
Nada
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Estrada Do Parque, Km 4.5, Itatiaia, Brazil
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that pets can be accommodate only in the chalets with previous authorization from the property.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Chalés Terra Nova
What time is check-in and check-out at Hotel Chalés Terra Nova?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Chalés Terra Nova allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Chalés Terra Nova?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Chalés Terra Nova have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Chalés Terra Nova have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Chalés Terra Nova?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Chalés Terra Nova have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Chalés Terra Nova?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Chalés Terra Nova?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Chalés Terra Nova?
Estrada Do Parque, Km 4.5, Itatiaia.
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