9.0 · Superb20 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at ave 9 calle 9 y 11.
Hotel Castillo is your ideal choice for a comfortable stay in San José. Convenient Amenities include a garden, shared lounge, and on-site restaurant and bar. Comfort and Convenience are ensured with a tour desk, 24-hour front desk, and free WiFi throughout. Unwind in rooms equipped with a desk, flat-screen TV, and air conditioning. Delightful Dining options range from à la carte to American breakfast. Explore nearby attractions such as Poas National Park and La Sabana Metropolitan Park. Don't miss out on the chance to experience the best of San José – book your stay at Hotel Castillo now!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Garden
- Hiking
- Laundry
- Luggage storage
Rooms
9.0
Superb
Rated 9.0 out of 10 by 20 guests who stayed here.
- Cleanliness8.6
- Service9.1
- Location9.1
- Rooms9.0
- Amenities9.1
- Value9.0
- Food & drink9.1
Guests mention
Good food options
DonaldGood food options.
TracyThe hotel staff were incredible. The shower wouldn't drain properly. The toilet looked stained. Spider webbs in the corners of the walls. The walls were dirty. The bathroom smelled like sewer. The housekeeping staff…
MarkUnited StatesVery good
JosephVery convenient, peaceful entertaining place for single men looking for a low cost way to relax and mingle.
AlfredReally nice experience. Great staff!!!
JackVery nice people
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
ave 9 calle 9 y 11, San José
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Castillo
What time is check-in and check-out at Hotel Castillo?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Castillo allow pets?
No — the property states that pets are not allowed.
Does Hotel Castillo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Castillo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Castillo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Castillo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Castillo?
ave 9 calle 9 y 11, San José.
Other places we book in San José
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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