Hotel, 5-starNinos Heroes 450, Ciudad Valles, MexicoShow on map
Guests rate it highest for service, location and rooms.
9.130ReviewsLuxurious Accommodation Hotel Casa Ortiz, a 5-star property in Ciudad Valles, offers a lavish stay with spacious rooms featuring modern amenities including flat-screen TVs and free toiletries. Some rooms even come with a convenient kitchen setup for added comfort.
Relaxation and Recreation Guests can unwind by the outdoor swimming pool or take a leisurely stroll in the well-maintained garden. The hotel's serene ambiance provides the perfect setting for a peaceful retreat after a day of exploring Tamul Waterfalls, located just 46 km away.
Convenience at Your Fingertips From a 24-hour front desk to a helpful tour desk, Hotel Casa Ortiz ensures a seamless stay for all guests. With free WiFi and family rooms available, this hotel caters to the needs of every traveler.
Ready to experience luxury and comfort in Ciudad Valles? Book your stay at Hotel Casa Ortiz now.
9.1
Rated 9.1 out of 10 by 30 guests who stayed here.
Servicio fantastico y todo muy comodo. Volveria y lo recomendaria
todo bien
The hotel is comfortable and the rooms are a good size, there was no hair dryer or coffee maker in the room. We did not use the pool as it was quite merky however the area around the pool had nice chairs and tables.…
Tout était parfait
Instalaciones. Calidad precio
La ubicación y la recamara muy amplia
La piscina se veía un poco sucia
Lo confortable de la habitación y su limpieza
Hace falta un mueble que tenga cajones para guardar ropa.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Ninos Heroes 450, Ciudad Valles, Mexico
Guests rate the location 9.4 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Ninos Heroes 450, Ciudad Valles.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.