Places to stay Santiago de los Caballeros

Hotel Casa Jum

HotelCalle Penetración, Los Rieles, Gurabo 3, Santiago de los Caballeros, Dominican RepublicShow on map

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Very good

Guests rate it highest for food, service and value.

Check-in from 3:00 PMCheck-out by 1:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.4 out of 10, at Calle Penetración, Los Rieles, Gurabo 3.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodation Hotel Casa Jum in Santiago de los Caballeros provides a lavish stay with modern amenities. The rooms feature flat-screen TVs, cozy seating areas, and elegant bathrooms with complimentary toiletries.

Convenient Services Enjoy the convenience of a 24-hour front desk and the option to rent recent model vehicles on-site. Additionally, car hire services are available for exploring the city with ease.

Ideal Location Situated near Leon Centre and Monumento a los Heroes de la Restauracion, Hotel Casa Jum offers easy access to key attractions. With Cibao International Airport just 9 km away, your journey is made effortless.

Ready to experience luxury and convenience at Hotel Casa Jum? Book your stay now!

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center

Rooms

8.5

Very good

Rated 8.5 out of 10 by 93 guests who stayed here.

Cleanliness7.9
Service8.9
Location8.4
Rooms8.3
Amenities8.4
Value8.8
Food & drink8.9

Guests mention

Great serviceComfortable room

IngridDominican Republic
September 2026Couple
Fabuloso ♥️
Muy bien. El sector, los anfitriones, bastante cómodo.
Lo valoro muy bien. 😊
Juany B.Dominican Republic
August 2026Solo traveller
El mejor descanso
Me gustó mucho la amplitud de la habitación y la atención prestada por Eliz.
Me hubiera gustado que el baño fuese un poquito más amplio.
Angela MariaDominican Republic
August 2026Solo traveller
Mi reserva decía que incluía el desayuno, pero en la , pero
La amabilidad de la persona que atiende
Los muebles deteriorados , colchón de la cama pésimo .
MichelCanada
June 2026Solo traveller
The place did not match what was advertised online. There was no pool, no proper space to relax, and
Nothing at all My experience at Hotel Casa Jum in Santiago, Dominican Republic, was extremely disappointing. The hotel was uncomfortable, and the room conditions were unacceptable for tourists. The rooms were dirty,…
FabrizioItaly
May 2026Solo traveller
Un soggiorno piacevole in Santiago
Dopo la prenotazione ho ricevuto un messaggio e al mio arrivo sono stato accolto da personale educato e gentile. Camera molto pulita e ordinata, acqua calda e aria condizionata moderna, con tv .
Da sapere che siete a…
ChristopherCanada
May 2026Solo traveller
Good. Nice. Clean. Safe and friendly. Hot water in the shower in the morning. Good coffee at brekky.
Karim was very nice, and his greeting was both warm and professional. He prepared my room in advance, the fridge was cold and the A/C was set to 18. Perfect.
The charge to use a credit card was 28%. So of course I paid…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated March 2026.

Where you’ll be

Calle Penetración, Los Rieles, Gurabo 3, Santiago de los Caballeros, Dominican Republic

Guests rate the location 8.4 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM

Check-out by 1:30 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note that PayPal is also accepted. The property accepts payment with credit card upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Casa Jum

What time is check-in and check-out at Hotel Casa Jum?

Check-in is from 3:00 PM. Check-out is by 1:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Casa Jum allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Casa Jum?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Hotel Casa Jum?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Casa Jum have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Casa Jum have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Casa Jum?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Casa Jum?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Casa Jum?

Calle Penetración, Los Rieles, Gurabo 3, Santiago de los Caballeros.

Other places we book in Santiago de los Caballeros

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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