Hotel Carlota
Hotel, 4-starRio Amazonas 73, Colonia Cuauhtémoc, Mexico City, MexicoShow on map
Very good
Guests rate it highest for location, service and food.
8.5432Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at Rio Amazonas 73, Colonia Cuauhtémoc.
- Free parkingThe property states parking on site is free for guests.
Convenient Location: Hotel Carlota is situated just steps away from the famous Paseo de la Reforma Avenue and a short stroll from the bustling Reforma 222 shopping center, making it an ideal choice for travelers looking to explore the heart of the city.
Comfortable Accommodation: The rooms at Hotel Carlota are equipped with modern amenities such as a flat-screen cable TV, private bathroom, and some even feature a terrace or balcony with pool views, ensuring a comfortable stay for every guest.
Exceptional Services: Guests can enjoy a 24-hour front desk, on-site shops, and complimentary parking during their stay at Hotel Carlota, providing convenience and peace of mind throughout their visit.
Book your stay at Hotel Carlota now for a memorable experience in the vibrant city!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.5
Very good
Rated 8.5 out of 10 by 432 guests who stayed here.
- Cleanliness8.0
- Service9.4
- Location9.5
- Rooms7.4
- Amenities8.4
- Value7.9
- Food & drink8.5
Guests mention
Great locationPolite and friendly staffInteresting design
HermelaAustraliaonly good this is the bed and linens. Go somewhere else with a vibe and soul.
The bed was comfy. I arrived a little early and very sick they let me check in early and that was nice plus the location was very central. Good food stalls outside as well.
some of the staff were a bit rude. Also very…
SusanaMexicoLa comodidad de las habitaciones y la ubicación es excelente, atención muy personalizada.
Que no tengan espejos de cuerpo entero en la habitación. Todo lo demás estuvo excelente.
SophiaGreeceWonderful experience.
The decor, the pool and the wonderful staff.
Nothing
Kévin P.FranceTrès bel hôtel moderne et chaleureux. Emplacement idéal !
L'ambiance industrielle de l'établissement, originale et totalement conforme aux photos en ligne. L'éclairage de la chambre et les équipements. La qualité du linge de lit. Les produits d'hygiène de qualité mis à…
OscarMexicoThe place
Pool was not working
SophiaGreeceI like it a lot, but it can get a bit uncomfortable navigating little details.
The decor is exceptional, very nice and comfortable. The staff is fantastic.
The water fawcets are hard to open and close. The music from the pool is very loud at times. The surfaces are very hard so you can hear all…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Rio Amazonas 73, Colonia Cuauhtémoc, Mexico City, Mexico
Guests rate the location 9.5 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Carlota
What time is check-in and check-out at Hotel Carlota?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Carlota allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Carlota?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Carlota have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Carlota?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Carlota have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Carlota?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Carlota?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Carlota?
Rio Amazonas 73, Colonia Cuauhtémoc, Mexico City.
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