Hotel, 3-starCalle 48 No. 34-20, Bucaramanga, 680003, Bucaramanga, ColombiaShow on map
Guests rate it highest for service, location and food.
8.465ReviewsLuxurious Spa and Recreational Amenities
Indulge in body treatments and facials at the full-service spa, or unwind in the health club and steam room. Stay pampered during your stay.
Dining and Refreshments
Savor delectable meals at Barbacana restaurant or opt for 24-hour room service. Enjoy a drink at the bar/lounge and start your day with a complimentary buffet breakfast.
8.4
Rated 8.4 out of 10 by 65 guests who stayed here.
Room cleaning staff were great. Front desk was great. Service at the restaurant area was awful ! Asked for juice and was told they didn’t offer juice but they served another guest juice right in front of me . Offered…
Hotel muy conveniente, cómodo y económico
El servicio al cliente es excelente
Habitación confortable y excelente servicio
En esta ocasión estuvo mejor
Las personas que Trajan en el hotel muy muy muy amables, en general muy buen servicio. Lo malo ahora hay muchos indigentes pidiendo plata por los alrrededores
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Calle 48 No. 34-20, Bucaramanga, 680003, Bucaramanga, Colombia
Guests rate the location 8.4 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 1:00 PM
No children
Pets allowed on request; charges may apply
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
General. Guests are provided with free hand sanitizer
General. Masks are available to guests
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Pets. Maximum number of pets per room 1
General. Shield between guests and staff in main contact areas
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Calle 48 No. 34-20, Bucaramanga, 680003, Bucaramanga.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.