Places to staySan Francisco, CA
Hotel Bijou - Union Square
Hotel, 4-star111 Mason Street, San Francisco, CA, United StatesShow on map
6.8 · Pleasant567 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.0 out of 10, at 111 Mason Street.
Cinematic Inspired Rooms Indulge in the unique experience of staying in guest rooms inspired by the cinema, offering a cozy and artistic ambiance with free WiFi and cable TV.
Convenient Location Located just steps away from the Powell Street Bart Station and Westfield Mall, our hotel is the perfect base for exploring the vibrant Union Square neighborhood.
Exceptional Concierge Services Our full concierge services are available to enhance your stay, providing assistance with reservations, transportation, and local recommendations.
Experience the cinematic charm of Hotel Bijou - Union Square and book your stay today for a memorable San Francisco getaway!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
Rooms
6.8
Pleasant
Rated 6.8 out of 10 by 567 guests who stayed here.
- Cleanliness6.0
- Service8.1
- Location7.0
- Rooms6.5
- Amenities5.5
- Value7.5
- Food & drink6.5
Guests mention
Friendly staffComfortable bed
ErnestoUnited StatesI love this. I’m staying here when I come to San Francisco.
Staff is really funny. I like the location. It’s close to everything that I need.
Stay here several times I haven’t had a issue except one time with check-in, but it’s not a problem
AshleyUnited StatesThe staff was extremely friendly, the hotel was very nice!
MirianasanItalyL’hotel è nel complesso onesto e adeguato rispetto al prezzo pagato. La camera era nella norma e il rapporto qualità-prezzo è tutto sommato buono.
L’unico vero problema è stato il rumore durante la notte. La nostra…
ClaudiaUnited StatesIt was horrible experience
I did not like it at all. Staff were rude and room not clean at all
Beds were in bad condition and property it is nothing like the pictures. Has a weird smell
CristinaSpainUn poco decepcionante
La ubicación
Las fotos del hotel no tienen nada que ver con la realidad. Son del restaurante que hay justo debajo. El hotel es muy normalito.
ElizabethUnited StatesI enjoyed it was very nice and cleaned
Unfortunately I wasn’t able to use the tv because the connection server.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
111 Mason Street, San Francisco, CA, United States
Guests rate the location 7.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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**PLEASE NOTE: Hotel accepts pets under 20 lbs. Charges may be applicable. Contact the hotel for prices. For group bookings of 4 or more rooms please contact the property for payment inquiries as other policies apply. Please note the property adds a tax to the Urban Fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. This property is located in a busy area so guests might experience some noise. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. This property might host on-site functions, so noise may be audible in some rooms. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Bijou - Union Square
What time is check-in and check-out at Hotel Bijou - Union Square?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Bijou - Union Square allow pets?
No — the property states that pets are not allowed.
Does Hotel Bijou - Union Square have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Bijou - Union Square?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Bijou - Union Square have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Bijou - Union Square?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Bijou - Union Square?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Bijou - Union Square?
111 Mason Street, San Francisco, CA.
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