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Saint-Jean-de-Luz

Places to stay/Saint-Jean-de-Luz

Hôtel Bel Air

Hotel, 3-star60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500, Saint-Jean-de-Luz, FranceShow on map

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Top rated

Guests rate it highest for cleanliness, service and location.

9.046Reviews
  • Check-in from 3:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
  • Superb locationGuests rate the location 9.3 out of 10, at 60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500.
  • Breakfast availableIncluded on some rates — the board is shown on each room.

Spectacular Beachfront Location

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Relax with 24-hour room service and unwind with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Luxurious Room Features

Stay in one of 20 guestrooms featuring flat-screen televisions. Enjoy complimentary wireless internet access and digital programming for entertainment. The private bathrooms offer complimentary toiletries and hair dryers, with daily housekeeping for your comfort.

What this place offers

  • Elevator
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Smoke-free property
  • Tours/ticket assistance
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Rooms

9.0

Top rated

Rated 9.0 out of 10 by 46 guests who stayed here.

  • Cleanliness9.3
  • Service9.3
  • Location9.3
  • Rooms8.8
  • Amenities8.8
  • Value8.8
  • Food & drink8.8

Guests mention

Excellent locationFriendly service
  • Caroline

    ·September 2025

    Très bon hôtel, bien situé, excellent accueil.

    Je recommande 🤗

  • Jill

    ·September 2025

    As I said on check-in, this is a lovely old-fashioned family run hotel right on the beach. Reception manned 24/7, all staff helpful, friendly and efficient, free beach towels, nice breakfast, reliable wifi. Those in…

  • Benoit

    ·November 2024

    Parfait

    Séjour excellent

    Un personnel très accueillant et au service de la clientèle

    Hotel très propre et chaleureux

    Un petit déjeuner impeccable

    Merci

  • Vereno E

    ·October 2024

    wifi is no good and they need improve bathroom supply because do not provided

  • Clarissa

    ·September 2024

    Lovely property, close to everything in the town- right next to the heart of everything and also right in front of the beach. Very kind and helpful staff all around. The room with sea view and terrace is totally worth…

  • LINDA

    ·September 2024

    The staff were very friendly and spoke English well. The location was perfect and close to the beach, shopping and many eating options. The only things I didn't like was the security for their keys to the rooms. They…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500, Saint-Jean-de-Luz, France

Guests rate the location 9.3 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until anytime

Check-out by 11:30 AM

No children

Show more

No pets

No smoking anywhere on the property

Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

General. Guests are provided with free hand sanitizer

Guest type. Essential workers only - NO

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Show more

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. A deposit may be required at the property.

What we’d check for you here

  • That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
  • That the desk is staffed when you land, and that the room is held past cut-off.
  • Whether there is room for a pickup, a trailer or a van, not just a car.
  • Whether breakfast is in the rate or added at checkout, and what time it runs.
  • Whether the rate moves for your dates, and what it includes.
  • What the property actually charges at the desk on top of the rate.

Questions about Hôtel Bel Air

What time is check-in and check-out at Hôtel Bel Air?

Check-in is from 3:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hôtel Bel Air allow pets?

No — the property states that pets are not allowed.

Is there parking at Hôtel Bel Air?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Hôtel Bel Air?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hôtel Bel Air have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hôtel Bel Air have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hôtel Bel Air?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hôtel Bel Air?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hôtel Bel Air?

60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500, Saint-Jean-de-Luz.

Other places we book in Saint-Jean-de-Luz

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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