Exceptional
One of our highest-scored stays, according to its guests.
9.6190Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Ruta 225 (Km 27).
- Free parkingThe property states parking on site is free for guests.
Luxurious Lakeside Retreat
Spectacular Views: Nestled on the shores of Llanquihue lake, Hotel AWA offers breathtaking views of the lake and nearby volcanoes from its rooms and suites.
Wellness Oasis: Guests can unwind in the indoor swimming pool, sauna, hammam, and hot tubs, or indulge in spa treatments and massages at the on-site spa.
Adventure Awaits: With free bicycles for guests and a range of activities like fishing, cycling, hiking, and skiing in the surrounding area, Hotel AWA is the perfect base for outdoor enthusiasts.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 190 guests who stayed here.
- Cleanliness8.9
- Service10.0
- Location10.0
- Rooms9.9
- Amenities9.4
- Value9.4
- Food & drink9.4
Guests mention
Stunning viewsAttentive staff
Maria CarolinaChileEsperaba mucho más. Precio calidad deficiente.
Las instalaciones, muy bonito el hotel.
El servicio
La atención.
Poco detallistas.
Personal muy junior.
La atención no se relaciona con el precio pagado.
El personal descuidado, comete errores, poco atento.
PriscillaBrazilO hotel é maravilhoso, com localização excelente e muito facil acesso. Pegamos uns dias ruins de tempo (tempestades, chuvas e ventos muito fortes) e foi incrivel aproveitar a estrutura do hotel. O café da manhã é…
Francisco JavierChileInolvidable
Lugar excepcionalmente lindo, instalaciones de primera, personal extremadamente amable. Muy bien!!!
Todo estuvo perfecto
JuanChileTodo muy lindo y muy cuidado. Destacable la atención cálida y cuidadosa de todo el staff. Mención especial para Estefanía y Cristian.
La propuesta de cockteleria fue excelente.
LigtataA Truly Memorable Stay in a Stunning Patagonian Setting
Claro. Podrías publicar algo así en TripAdvisor:
An outstanding stay at Hotel AWA
We had an excellent stay at Hotel AWA. The location is truly spectacular, surrounded by breathtaking natural beauty, and the hotel’s…
EstebanChileLa vista es hermosa, la atención excelente.
No tiene tv
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ruta 225 (Km 27), Puerto Varas, Chile
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Please note that although Hotel AWA does not offer all inclusive rates, guests can choose to enjoy lunch and dinner at the property's restaurant daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel AWA
What time is check-in and check-out at Hotel AWA?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel AWA allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel AWA?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel AWA have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel AWA?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel AWA have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel AWA?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel AWA have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel AWA?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel AWA?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel AWA?
Ruta 225 (Km 27), Puerto Varas.
Other places we book in Puerto Varas
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Wyndham Puerto Varas Pettra9.2 · 2146 reviews
Hotel Cabaña Del Lago Puerto Varas8.9 · 4868 reviews
Solace Hotel Puerto Varas8.9 · 1964 reviews
Casa Ellies Hotel Boutique8.9 · 574 reviews
Casa Kalfu Hotel Boutique8.8 · 986 reviewsHotel GermaniaRadisson Hotel Puerto VarasPuerto Chico HotelHotel BellavistaHotel PatagonicoHotel Museo El Greco Puerto VarasHotel Borde LagoPark Inn by Radisson Puerto VarasHotel Boutique Casa KalfuMaPatagonia Hostel Casa HistoricaMaPatagonia Hostel Monumento NacionalHotel Puerta del LagoQUETRIHUEHostal Compass del SurDein Haus HotelCabañas Los Cantos del ChucaoHotel Boutique Casa WernerThe RosesCasa Apel HostelCasa Molino Hotel Boutique & Restaurant Puerto VarasHotel Boutique Casa&AlmaWeisserhausCala MelíPatagonia Route B&BHotel Puelche