Hotel Arenal

Hotel, 4-starCalle Beni 340, Santa Cruz de la SierraShow on map

You won’t be charged yet

7.4 · Good74 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Good locationGuests rate the location 7.8 out of 10, at Calle Beni 340.
Free parkingThe property states parking on site is free for guests.

Luxurious Amenities Hotel Arenal offers a luxurious experience with a swimming pool, fitness centre, and a restaurant. Relax by the pool or pamper yourself in the sauna, ensuring a rejuvenating stay.

Comfortable Accommodation Experience comfort at its best with fully carpeted rooms equipped with air conditioning, stylish furnishing, free Wi-Fi, and flat-screen TVs. Each room features a private bathroom for your convenience.

Convenient Location Located just 300 meters from the main square and the Cathedral Museum, Hotel Arenal offers a prime location for exploring Santa Cruz de la Sierra. With free parking and proximity to the bus station, your stay is not only comfortable but also convenient.

Book your stay at Hotel Arenal now for a perfect blend of luxury, comfort, and convenience.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Rooms

7.4

Good

Rated 7.4 out of 10 by 74 guests who stayed here.

Cleanliness5.8
Service7.8
Location7.8
Rooms7.8
Amenities7.8
Value7.8
Food & drink7.8

Guests mention

Cleanliness of the premisesAttention of the staff during breakfast

HedwigisNL
August 2026Couple
We hadden hier drie fijne dagen dankzij het erg aardige personeel en de mooie kamer met uitzicht.
Arenal is een mooi opgezet hotel met bijzondere bouw. We werden allerhartelijkst ontvangen en hadden een prachtige kamer met uitzicht op stad en zonsondergang. De airco deed het prima, de bedden waren perfect, ook de…
EstibenBO
July 2026Family
la comodidad de la habitacion estaba buena, y la amabilidad del personal
habian muchos insectos como cucarachas, no tenian agua caliente el primer dia, la psicina estaba sucia y el sauna no funcionaba, me cobraron en…
ThiagoBrazil
May 2026Solo traveller
Localização, café da manhã é simples mas dá pra ficar bem no
Colchão velho não era reto, torneira do banheiro dura e box sem uma parte que ficava aberto, preço bem alto pelo o que oferece.
RemyCanada
April 2026Couple
Pour une nuit c'est ok
Pas d'eau chaude dans la salle de bain (Douches)
L’hôtel se trouve proche du centre de la ville pour aller marcher et découvrir les roues
L’ascenseur trop petit, si vous êtes une famille de 4 personnes il faut faire…
Jose MariaBrazil
April 2026Couple
Ótimo custo benefício
Das instalações , quarto excelente e a localização excelente.
Café poderia ser mais variado.
GermanaBO
September 2025Solo traveller
La limpieza del lugar y la atención del personal durante el desayuno
Los huespedes son poco cuidadosos con la lpoeza de las áreas comunes como la piscina

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.

Where you’ll be

Calle Beni 340, Santa Cruz de la Sierra

Guests rate the location 7.8 out of 10 — good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

+++Please take Note+++ Be aware that hard to remove stains in linens and towels could be have an extra charge. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Arenal

What time is check-in and check-out at Hotel Arenal?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Arenal allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Arenal?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Hotel Arenal have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Hotel Arenal have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Hotel Arenal?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Hotel Arenal have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Arenal?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Arenal?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Arenal?

Calle Beni 340, Santa Cruz de la Sierra.

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